How to Improve Resident Engagement Through Your Dining Program
Wednesday, May 22, 2019
1PM ET/ 12PM CT
Do you want your residents to rave about your food, invite friends and compare your meals with the best they’ve ever had? Residents are discerning diners with lifetimes of experiences for comparison. To win the key to their hearts, you must offer excellent food and a sense of camaraderie. Do this and you will affect residents’ top engagement indicators: feeling at home, willingness to recommend, and value for the money spent, according to a recent survey by the American Seniors Housing Association and ProMatura Group.
During this webinar, attendees will learn seven ways to immediately:
Prepare for shifts in resident expectations by staying abreast of top trends in guest experiences.
Create “wow” experiences for every resident throughout the day and throughout the continuum of care.
Apply best practices culled from real examples of innovations, engagement and partnerships from outside and inside the senior living industry.
Create buzz, loyalty and engagement that convert resident experiences into resident engagement and loyalty.
Do you want your residents to rave about your food, invite friends and compare your meals with the best they’ve ever had? Residents are discerning diners with lifetimes of experiences for comparison. To win the key to their hearts, you must offer excellent food and a sense of camaraderie. Do this and you will affect residents’ top engagement indicators: feeling at home, willingness to recommend, and value for the money spent, according to a recent survey by the American Seniors Housing Association and ProMatura Group.During this webinar, attendees will learn seven ways to immediately:
- Prepare for shifts in resident expectations by staying abreast of top trends in guest experiences
- Create “wow” experiences for every resident throughout the day and throughout the continuum of care
- Apply best practices culled from real examples of innovations, engagement and partnerships from outside and inside the senior living industry
- Create buzz, loyalty and engagement that convert resident experiences into resident engagement and loyalty
