10 tips for recruiting and retaining employees

10 tips for recruiting and retaining employees

A new guide that focuses on recruiting and retaining direct care workers offers advice that applies to many types of senior living employees.

A labor-relations problem that usually gets overlooked

A labor-relations problem that usually gets overlooked

The labor challenges that senior living operators discuss are part of a larger problem that generally is ignored.

Unapproved drugs for your terminal residents? An idea that is way overdue

Unapproved drugs for your terminal residents? An idea that is way overdue

In any senior living community, there are usually a few residents who just want to die. But the rest certainly don't. And the latter group just received a gift that potentially could help them live longer.

What the growing wealth gap could mean for senior living

What the growing wealth gap could mean for senior living

Could the future success of the senior living industry depend on actions that might affect near-term success?

Is your senior living organization ready to crash and burn?

Is your senior living organization ready to crash and burn?

A hope and a prayer is a questionable way to run a senior living organization.

Planning through retirement an issue, but senior living may have an answer or two

Planning through retirement an issue, but senior living may have an answer or two

Independent and assisted living communities may offer residents a benefit their community-dwelling peers don't have.

Many senior living organizations are paying a high price for cutting corners

Many senior living organizations are paying a high price for cutting corners

Does a senior living community's reputation rest with its worst aide? Judging by the way many aides are trained and treated, not everyone thinks so.

Sense of community, control may be a few clicks away for residents

Sense of community, control may be a few clicks away for residents

Senior living residents may be deriving a sense of empowerment and community from a source that may surprise you.

What's in your company's wallet? Unions suddenly are a lot more curious

What's in your company's wallet? Unions suddenly are a lot more curious

It would appear the next management-union standoff is about to begin. And both sides are loading up for bear.

Here's some help with educating residents about cognitive health

Here's some help with educating residents about cognitive health

If you're looking for programming to offer as part of your senior living community's wellness initiative or general activities, then you may be interested in a free toolkit from the federal government.

Two new developments that might give senior living operators labor pains

Two new developments that might give senior living operators labor pains

Two entities outside this sector just got seriously slapped for dubious labor practices. Wise senior living operators would do well to take a lesson or two here.

Seeing is believing when it comes to Alzheimer's effects

Seeing is believing when it comes to Alzheimer's effects

It's quite something to see the 10-year progression of Alzheimer's disease in one person collapsed into a 13-minute TV segment.

Pay no attention to senior living's identity crisis

Pay no attention to senior living's identity crisis

The latest occupancy numbers for assisted living point to absorption issues. But they may reveal another issue as well.

Don't let worry spread with news of this bathroom study

Don't let worry spread with news of this bathroom study

"Ew," was the predictable reaction to a study published in the April issue of Applied and Environmental Microbiology that found that hot air hand dryers spread bathroom bacteria.

Looking to expand your senior living business? All states are not created equal

Looking to expand your senior living business? All states are not created equal

A new study on health across the states indirectly reveals something that might prove to be helpful to senior living operators.

For some of your senior living residents, fraud may be in the cards

For some of your senior living residents, fraud may be in the cards

The new Medicare cards represent a huge opportunity for those with larceny in their hearts.

Give these workers credit for being creative

Give these workers credit for being creative

What do a dog, false eyelashes and hot coffee have in common? The answer may or may not surprise you.

'Big and bold changes' coming? Well, this could get interesting

'Big and bold changes' coming? Well, this could get interesting

The new boss at Health and Human Services is on a mission.

Breathe easy on your next flight

Breathe easy on your next flight

Is an airline flight in your future as you plan to attend a conference or take a break from work far from home? If so, then you may be interested a study recently published in the Proceedings of the National Academy of Sciences.

How senior living can avoid skilled care's nightmare

How senior living can avoid skilled care's nightmare

Nursing homes are the proverbial canary in the coal mine. They are chirping, but are you listening?

A 'wake-up call' to improve employee retention

A 'wake-up call' to improve employee retention

What's one way to retain employees? Make sure their supervisors are people for whom they want to work, suggests a recent national survey.

Bad roads and resident falls: what's the holdup?

Bad roads and resident falls: what's the holdup?

We should have made more progress on falls among the elderly by now, yet this problem not only persists, it may be getting worse.

Prepare now for next spring's time change

Prepare now for next spring's time change

It happens every year in most of the country, and every year, people complain about daylight saving time, that day when we move the clocks ahead one hour, losing an hour of sleep. We can take steps today to help ourselves now as well as help ourselves a year from now.

The latest findings on drinking and dementia are causing quite a buzz

The latest findings on drinking and dementia are causing quite a buzz

Here's the problem I have with so many new studies: It seems that every one of them is soon offset by a different investigation that serves up a very different message.

Don't overlook this booming group of prospective employees

Don't overlook this booming group of prospective employees

It only makes sense to turn to not-yet-retired baby boomers to meet some of the employment needs of senior living organizations. And at least four such organizations have committed in writing to doing just that through one national program.

Senior living operators may be worried about the wrong enforcer

Senior living operators may be worried about the wrong enforcer

Nobody in the senior living industry wants federal standards and regulations, but signs increasingly suggest that states eventually might have to hand over the keys.

Give sick days the cold shoulder

Give sick days the cold shoulder

This interesting piece of research recently caught my eye: People who end their showers with a blast of cold water tend to be absent from work less often than those who don't.

Want to keep earning CE credits? The rules are about to change

Want to keep earning CE credits? The rules are about to change

If you are in the habit of obtaining continuing education credits from the National Association of Long Term Care Administrator Boards, your world will be changing dramatically on April 1.

Another caregiver shortage for senior living

Another caregiver shortage for senior living

If anyone in senior living or long-term care is screaming in relation to the results of this year's Fellowship Matches, they are screams of despair.

Why skilled care's pain could be senior living's gain

Why skilled care's pain could be senior living's gain

If you can deliver post-acute care at a lower cost than the skilled care joint down the street, you just might find yourself swimming in a very nice new revenue stream.

Why the GAO report ultimately could be good news for assisted living

Why the GAO report ultimately could be good news for assisted living

The increased attention brought by a recent GAO report may be uncomfortable for those in the assisted living industry in the short term, but the health policy experts with whom I spoke suggest that the report ultimately could be good news for operators.

Medicaid, the Trojan horse of senior living

Medicaid, the Trojan horse of senior living

Like the citizens of Troy who failed to realize a hollow wooden horse contained something terrible, senior living operators have ignored the real threat Medicaid might unleash: federal rules and regulations.

GAO report on assisted living could be a game changer

GAO report on assisted living could be a game changer

As the New England Patriots and Philadelphia Eagles faced off Sunday in the biggest football matchup of the season, the Government Accountability Office was preparing to release a long-awaited report that could have states, the Centers for Medicare & Medicaid Services and the assisted living industry playing defense.

Attention senior living operators: Analytics will not solve all your problems

Attention senior living operators: Analytics will not solve all your problems

When it comes to senior living, technology arguably is the most disruptive force in play. And within the technology sphere, no tool is making a bigger impact than analytics.

A different take on intergenerational living

A different take on intergenerational living

Senior living communities already know that marketing to a prospective resident includes marketing to the older adult's grown children because they are decision-influencers. Perhaps now it's time for communities to regularly market to those adult children as prospective residents themselves.

If this were an Olympic event, senior living would not medal

If this were an Olympic event, senior living would not medal

It's no secret that finding and keeping qualified employees can be a real challenge in the senior living field. But things may be even worse than many operators realize.

A bright spot in an otherwise grim weekend

A bright spot in an otherwise grim weekend

During a weekend in which the federal government shutdown dominated the news, a bright spot emerged when Atria Senior Living residents and employees wished actress Kristen Bell good luck hosting Sunday night's Screen Actors Guild Awards. See the video and read more about the shutdown, too.

For senior living, a time bomb dressed as a good deed

For senior living, a time bomb dressed as a good deed

We're learning that the folks over at the Department of Health and Human Services are cooking up new rules for caregivers. It might not take much for this apparent good deed to go completely haywire, however.

Give flu vaccination a shot

Give flu vaccination a shot

This year's flu statistics are scary. Vaccination could protect you, co-workers, residents and the livelihood of your senior living community.

Senior living might want to reconsider its superiority complex

Senior living might want to reconsider its superiority complex

More operators are doing things that would have been heavily frowned upon in the past.

Kindness is good medicine

Kindness is good medicine

An act of generosity unexpectedly thrust one senior living CEO into the media spotlight, and he's using the opportunity to "spread a message of kindness."

A teaching moment for senior living operators

A teaching moment for senior living operators

Don't make the same mistake your skilled-care brethren are now making.

5 senior living trends for 2018

5 senior living trends for 2018

What does the new year hold for senior living? I recently spoke with an industry expert to gain her perspective.

New signs that insurance companies might control senior living's destiny

New signs that insurance companies might control senior living's destiny

It's starting to look like assisted living communities and skilled nursing facilities simply may become spokes connected to a hub controlled by somebody else.

Want to be happier at work? Socialize more

Want to be happier at work? Socialize more

One of the odd quirks of senior living is that it is full of happy workers and unhappy residents.

Why is senior living overlooking this golden opportunity?

Why is senior living overlooking this golden opportunity?

To judge by many of the marketing materials the senior living field produces, a major benefit is not being touted.

There's a new way to help stamp out Alzheimer's

There's a new way to help stamp out Alzheimer's

Whether you buy stamps at your local post office or online, you now have the opportunity to help lick dementia at the same time.

It's time for senior living leaders to man up

It's time for senior living leaders to man up

Here's my advice to the many men out there running senior living firms.

Fire safety advice from the pros

Fire safety advice from the pros

Two recent news stories may have you re-examining your emergency preparedness plans, especially as they pertain to fires. Two experts share tips.

Are you ready for an Alzheimer's breakthrough?

Are you ready for an Alzheimer's breakthrough?

Some treatments for Alzheimer's may be available by 2020. If so, the U.S. healthcare system may not be prepared, according to a new study.

Pill's approval could be a senior living game-changer

Pill's approval could be a senior living game-changer

Something happened Monday that could greatly improve medication adherence among senior living residents and others.

Thanking veterans for their service

Thanking veterans for their service

As senior living and care communities observe Veterans Day, members of the federal government took the opportunity to share related news.

These senior living rankings might change a few perceptions — including yours

These senior living rankings might change a few perceptions — including yours

New rankings may force many operators to stop describing their workplace environments in ways that are pure fiction.

Senior living operators may be in for a very unpleasant surprise

Senior living operators may be in for a very unpleasant surprise

You may not be terribly concerned that federal lawmakers are looking into recent deaths in a Florida nursing home. But this inquiry could blossom into something that affects senior living operators in one of the worst ways imaginable.

Growing pains for hospice care

Growing pains for hospice care

My impression was that hospice is one of the best things Medicare has to offer. Fast forward to this week.

A new top concern for assisted living operators?

A new top concern for assisted living operators?

New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health Care Association/National Center for Assisted Living's 68th Annual Convention in Las Vegas.

What about your non-hiring policies?

What about your non-hiring policies?

When it comes to bringing on people with a criminal past, senior living organizations can find themselves in a real bind.

When the going gets tough, the tough do something

When the going gets tough, the tough do something

Senior living operators can learn a lesson from the communication efforts of Mandalay Bay Resort and Casino and the American Health Care Association / National Center for Assisted Living in advance of the group's meeting at the hotel, where the largest mass shooting in recent American history occurred just two weeks before the gathering.

Senior living could take a lesson from this Nobel Laureate

Senior living could take a lesson from this Nobel Laureate

What does the Nobel Memorial Prize in Economic Sciences have to do with senior living? Not much, except that perhaps the way you go about trying to fill your units may be seriously flawed.

Financial report suggests good news for operators

Financial report suggests good news for operators

A new report from the Consumer Financial Protection Bureau suggests good news for seniors housing and care operators.

Four takeaways from the NIC meeting

Four takeaways from the NIC meeting

While I have been attending NIC conferences for more than two decades, I marvel at how relevant and informative they continue to be. The 2017 event was no exception. Here are but four takeaways from last week's event.

Kim Campbell is on a memory care mission

Kim Campbell is on a memory care mission

Three years after Glen Campbell received his Alzheimer's diagnosis, his wife, Kim, didn't know that memory care communities existed. Now she's on a mission to ensure that other family caregivers of those with dementia don't find themselves in the same position.

A shift comes to senior living's great divide

A shift comes to senior living's great divide

Sooner or later, all discussions about the nature of senior living come down to this: Is this a real estate business with a healthcare component, or vice versa?

Designing for dementia

Designing for dementia

An app that was under development when we first told you about it in June is now available to help make living environments more friendly for those with dementia.

This isn't a horror flick; it's a lot more frightening

This isn't a horror flick; it's a lot more frightening

We've all seen those horror films where the villain appears to be terminated — only to return for more. A real-live version of this scenario may be playing out in Washington.

Senior living on the big and little screen

Senior living on the big and little screen

Retirement communities are becoming a popular setting for films and television shows, according to recently announced plans of studios and networks.

Please stop giving me bad advice on where to retire

Please stop giving me bad advice on where to retire

It seems like hardly a month goes by without some organization posting a "best places to retire" list. Most of these scorecards have fallen victim to the same malady.

Irma, Harvey show how senior living exemplifies 'family'

Irma, Harvey show how senior living exemplifies 'family'

The appropriateness of this year's National Assisted Living Week theme, "Family is Forever," is evident as the senior living industry recovers from Hurricane Harvey and faces Hurricane Irma.

The real problem exposed by declining occupancy levels

The real problem exposed by declining occupancy levels

It's getting tougher to keep assisted living buildings filled, but some explanations as to why seem to be ill-fitting.

The hero next to us, the hero inside us

The hero next to us, the hero inside us

The recent actions of a senior living worker remind us of the good people who work in the field and inspire us to bring our best selves to each day.

Long after Harvey fades, this image will linger

Long after Harvey fades, this image will linger

Hurricane Harvey has caused never-before-seen flood damage across southeastern Texas. Unless you are physically there, it can hard to put your head around its impact. That is, unless you take a look at one hard-to-believe photo of assisted living residents.

A toast to creative marketing

A toast to creative marketing

Much of the buzz last week was about the solar eclipse, and rightfully so. But another big event was taking place in cities and towns across the country.

Wait, the government wants to cut back on regulations?

Wait, the government wants to cut back on regulations?

If you feel that regulatory compliance has become the bane of your existence, you're hardly alone.

Extraordinary events call for extraordinary events

Extraordinary events call for extraordinary events

Senior living communities across the country are marking today's solar eclipse with events for residents.

Barbarians at the firewall

Barbarians at the firewall

Not to sound like an alarmist, but the chances of a cyberattack have never been greater.

A free online resource for your community's wellness programming needs

A free online resource for your community's wellness programming needs

The National Institute on Aging offers an evidence-based program designed specifically to promote regular exercise and physical activity among adults aged 50 or more years. And senior living communities can use the program's free resources with residents.

Some days, it's best to let the music do the talking

Some days, it's best to let the music do the talking

Glen Campbell jumped into my life two times.

Efforts to end ageism grow

Efforts to end ageism grow

It wasn't even a year ago that LeadingAge President and CEO Katie Smith Sloan announced that LeadingAge had a new mission: to "permanently change the image of aging in our society." New efforts by that organization and others aim to accomplish that goal.

A great way to make good help harder to find

A great way to make good help harder to find

For a guy who claims to be a friend to business, President Trump sometimes expresses that affection in odd ways.

REIT investments suggest a healthy future for senior living

REIT investments suggest a healthy future for senior living

Back-to-back earnings calls Friday morning suggested a healthy future for senior living operators, as two large public healthcare real estate investment trusts relayed the growing place that senior living has in their portfolios.

The new cutoff for overtime eligibility? It's a fair question

The new cutoff for overtime eligibility? It's a fair question

It's probably safe to make two predictions now that the Labor Department has asked for feedback as it prepares to rewrite the overtime rule.

ADA compliance: Will you be the next one sued?

ADA compliance: Will you be the next one sued?

The country's largest senior living provider recently was threatened with a class action lawsuit accusing the company of violating the Americans with Disabilities Act at its communities. Here's how other operators can try to avoid a similar fate.

For many operators, an old adversary may soon be a good friend

For many operators, an old adversary may soon be a good friend

If you run a senior living organization and are beset by labor-related challenges, Wednesday was a good day.

Six questions to solidify employee engagement

Six questions to solidify employee engagement

The single most important thing a supervisor can do to firm up employee engagement, according to one expert, is to ask direct reports six kinds of questions once a month.

Keep an eye on this arbitration ban

Keep an eye on this arbitration ban

Forget about Obamacare's possible repeal. Or whether collusion took place in the White House. Or how many days of summer vacation the Senate might forfeit in August. The real story in Washington this week should be about arbitration.

Will we see CEO pay ratios in 2018?

Will we see CEO pay ratios in 2018?

Don't count on the federal government repealing or delaying a rule requiring companies to disclose the discrepancy between CEO compensation and the median compensation of employees.

Overtime is a touchy subject in senior living

Overtime is a touchy subject in senior living

Senior living owners and managers may welcome the news that a controversial overtime rule apparently has been shelved. It might be best to keep the celebrating to a minimum, however.

Look who's offering advice on tough labor questions

Look who's offering advice on tough labor questions

A new announcement from the Department of Labor comes as welcome news.

Sex and the brain

Sex and the brain

Results of a new study might create a sense of urgency in both senior living residents and operators regarding sexual expression policies.

Name changes bloom in senior living

Name changes bloom in senior living

For a variety of reasons, many senior living organizations are changing their names. A common idea underlies many of the moves, however.

You'll never find a better investment opportunity than this

You'll never find a better investment opportunity than this

An event happening next week is worthy of your most valuable asset — your time.

An arbitration victory that raises trust issues

An arbitration victory that raises trust issues

In a year already brimming with regulatory victories, Monday's win might prove to be the biggest of them all.

What separates senior living's best leaders from the rest? As it turns out, these four things

What separates senior living's best leaders from the rest? As it turns out, these four things

The harsh reality is that finding the right person to run any senior living organization is hardly an exact science.

Want a positive workplace? Be a positive leader

Want a positive workplace? Be a positive leader

Managers in flourishing organizations share optimism, hope and inspiration with employees, especially when things don't go as planned, according to one expert.

A spending plan that just might put you out of business

A spending plan that just might put you out of business

With the Trump administration's proposed budget for fiscal year 2018, it's guns versus butter, and guns are now in the lead, right? Not exactly.

Gird your loins for Tuesday and Wednesday

Gird your loins for Tuesday and Wednesday

On the heels of the release of the White House's proposed budget for 2018 on Tuesday, the CBO's release of a score for the revised American Health Care Act is expected Wednesday.

Seen the future of senior living? Actually, you probably haven't

Seen the future of senior living? Actually, you probably haven't

If you are fairly certain about the road ahead for senior living, I have some troubling news to share. And it comes from just about the last place you'd expect.

4 lessons from 3 tech wake-up calls

4 lessons from 3 tech wake-up calls

Three tech-related stories that made the news Friday serve as wake-up calls for individuals and businesses.

You are using more tech than you might realize

You are using more tech than you might realize

A one-of-a-kind event recognizes providers that are harnessing technology to improve eldercare.

Innovation, customer experience and the 'yuck factor'

Innovation, customer experience and the 'yuck factor'

Two general session speakers at Argentum's Senior Living Executive Conference shared a message that creative thinking is necessary to address customer needs and realize long-term business success.

In Focus

June 20

107 years young

Chambersburg, PA 

Irene Rebok, a resident of Magnolias of Chambersburg, will celebrate her 107th birthday with a visit from a state representative and a "card shower."