Take time to connect with older people

Take time to connect with older people

Spend some time talking with the older people in your life, and visit them often. They are in your life for a reason.

Advance care planning is appropriate and necessary for all senior living residents

Advance care planning is appropriate and necessary for all senior living residents

The best time to complete advance care planning is when things are stable and before a crisis arises for an older adult, and senior living communities can help in the process.

Three keys to building a culture of problem-solvers

Three keys to building a culture of problem-solvers

Here's how to build a work environment that inspires individuals to make the right decisions and head in the right directions to solve problems on their own but in a manner consistent with your plans.

6 tips for effective crisis communication

6 tips for effective crisis communication

In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?

'Movie Moments' event aims to increase inclusivity, decrease stigma around dementia

'Movie Moments' event aims to increase inclusivity, decrease stigma around dementia

An event featuring classic movies addresses how inclusion applies to individuals living with Alzheimer's disease and other forms of dementia.

Why design matters in memory care communities

Why design matters in memory care communities

Here are four areas of community design that can help improve the quality of life for memory care residents.

Residents serve as ultimate focus group for next-generation technology

Residents serve as ultimate focus group for next-generation technology

Although companies seemingly introduce new tools and technology every day, some of the most promising ideas are springing from the minds of enterprising young college students. Our residents recently discovered this firsthand.

From 30 paces to 50 years: The evolution of a community

From 30 paces to 50 years: The evolution of a community

Much has changed in the 50 years since Mount Miguel Covenant Village first opened in Spring Valley, CA.

New CMS policy on water management signals caution for independent, assisted living

New CMS policy on water management signals caution for independent, assisted living

Owners and operators of independent and assisted living communities who want to stay ahead of the curve and out of the headlines should be aware of the rapidly changing legal and regulatory landscape and evaluate their current water management practices.

When disaster preparedness pays off

When disaster preparedness pays off

With advance planning and masterful execution, the Watermark Retirement Communities team was able to care for residents and create an environment where they thrived, even in the midst of Hurricane Irma. Looking back, several best practices can be gained from this experience.

A book with a purpose to change the world

A book with a purpose to change the world

Our newly released book, "New Possibilities in Memory Care: The Silverado Story," aims to give hope and strength to families and inspire innovation across our industry.

Resident collaboration may be the key to dynamic dining in senior living

Resident collaboration may be the key to dynamic dining in senior living

A combination of resident choice, creativity and committed dining associates can please prospective and current residents who enjoy good food and expect it every day.

3 ways integrated care delivery benefits seniors housing operators

3 ways integrated care delivery benefits seniors housing operators

Juniper Communities' Connect4Life model shows a potential cost savings of up to $15.3 billion for Medicare in hospital inpatient spending (or $4,500 per beneficiary) if applied nationally to a frail population of Medicare beneficiaries similar to Juniper's resident population.

How horses, university partnerships are changing senior living

How horses, university partnerships are changing senior living

After 30 years, the leaders of Watermark Retirement Communities believe they are on the cusp of a much-needed revolution in the way senior housing and healthcare is delivered. They also believe that other operators can be a part of it.

One way to give people with dementia a chance to lead fuller lives

One way to give people with dementia a chance to lead fuller lives

With the number of people in whom dementia is diagnosed growing at alarming rates, the need for effective memory care programs is more important than ever. One international program combines dementia care best practices with a Montessori philosophy.

Senior living affiliation drivers: Recognizing unique market factors

Senior living affiliation drivers: Recognizing unique market factors

Senior living sponsorship transitions have many key drivers. Providers can ask themselves certain questions to help determine whether affiliations, acquisitions or dispositions may be wise strategic alternatives.

Nine characteristics of affordable assisted living

Nine characteristics of affordable assisted living

For the seniors housing and care industry, now is the time to invest in and develop more affordable assisted living options.

A new way to measure outcomes in older adults

A new way to measure outcomes in older adults

With support from the SCAN Foundation and the John A. Hartford Foundation, the National Committee for Quality Assurance and six collaborating organizations are testing two approaches to measuring outcomes in older adults, focusing on person-driven outcomes.

Choice will continue to be the predominant trend in senior living

Choice will continue to be the predominant trend in senior living

To remain competitive in today's marketplace, the successful senior living community will offer choice — and plenty of it.

What seniors teach us about connecting

What seniors teach us about connecting

Older adults have great stories to tell, and if you take the time to listen, you will learn amazing things.

5 design considerations for high-rise senior living communities

5 design considerations for high-rise senior living communities

When it comes to designing high-rise buildings intended for older adults — as well as for care and service staff and visitors — it's important to remember several architectural considerations.

Creating a culture of engagement in senior living

Creating a culture of engagement in senior living

The biggest challenges in senior living can be addressed successfully by creating a culture of engagement for staff members and residents.

How dining services can differentiate your assisted living community

How dining services can differentiate your assisted living community

Two steps can help you meet the demand for innovative dining services in assisted living.

Overcoming communication barriers due to dementia

Overcoming communication barriers due to dementia

Thankfully, we are learning that many effective ways exist to improve communication with residents who have Alzheimer's disease or another form of dementia, so that we can better understand their wants and needs.

Countering the illusion of communication

Countering the illusion of communication

We all hear that communication is important, but what do we do about it? Here are some tips to enhance communication mindfulness.

The wrong policy at the wrong time

The wrong policy at the wrong time

As Congress has developed healthcare legislation to replace the Affordable Care Act, a dangerous proposal has emerged that would dramatically alter Medicaid's financial structure and shift far more of the risk for the increasing cost of care to the states, where budgets are ill-equipped to deal with the burden.

Wellness redesigned: Centers for healthy living in the 21st century

Wellness redesigned: Centers for healthy living in the 21st century

For senior living operators looking for a way to bridge the gap between the housing, healthcare, hospitality and education sectors, the center for healthy living concept presents an exciting opportunity to innovate.

When it makes sense to phase a project

When it makes sense to phase a project

As you consider increasing the footprint (and impact) of your senior living community, consider phasing your project, and be mindful of the risks that are present.

3 ways to engage residents with programs that address their passions

3 ways to engage residents with programs that address their passions

Residents are looking for classes and clubs that keep them inspired to learn new things and keep doing what they love. Developing a class schedule around these interests can be much easier than you think.

Unlikely volunteers give hope for those with dementia

Unlikely volunteers give hope for those with dementia

By taking time out of their work days to train for and lead SAIDO Learning sessions, employees in various departments are gaining an understanding of dementia and memory care while helping residents increase engagement with their family members and caregivers.

Proven ways to successfully navigate the RFP process

Proven ways to successfully navigate the RFP process

A well-executed request for proposal process increases the likelihood of making the best choices that can bring the greatest benefit to your organization.

Putting caregiver issues in politics: The Family Caregiver Platform Project

Putting caregiver issues in politics: The Family Caregiver Platform Project

The goal of a recent grassroots effort was to raise awareness of caregiver issues among hundreds of political leaders by pushing to get some of those issues onto state political party platforms.

Senior living should be ageless

Senior living should be ageless

Intergenerational relations, programs and places provide priceless benefits to older adults, younger generations and society overall.

Want inspired, productive team members? Be a GREAT boss

Want inspired, productive team members? Be a GREAT boss

Successful leaders model five characteristics that can be described by the acronym GREAT.

How interior design can affect the health and well-being of seniors

How interior design can affect the health and well-being of seniors

Elements of a senior living community's design can contribute to resident safety, socialization and overall happiness.

5 ways senior living communities are evolving to attract active baby boomers

5 ways senior living communities are evolving to attract active baby boomers

Senior living communities are devising new ways to attract and fulfill the needs of active boomers who want to be able to age in place and have opportunities for creative education and personal exploration.

HUD programs deserve expansion, not cuts

HUD programs deserve expansion, not cuts

If we care about how our nation's seniors live their golden years, we not only must protect all of the Department of Housing and Urban Development's programs staunchly; we also must work our hardest to expand them.

A plan for America: Invest in our direct care workforce

A plan for America: Invest in our direct care workforce

PHI has released recommendations to the Trump administration and Congress for meeting the need for more direct care workers to care for older Americans and people living with disabilities.

Social media complements face-to-face interactions for residents

Social media complements face-to-face interactions for residents

Recent research has found that Facebook interaction among older adults is doing more than just helping them while away the time.

The weather outside doesn't have to be frightful

The weather outside doesn't have to be frightful

Communities in unfortunate locations could be snowed in, flooded, caught up in gusty hurricanes, struck by tornados or covered in sheets of ice. Communities can be proactive, however.

How to protect your caregivers from workplace injuries

How to protect your caregivers from workplace injuries

Employee health issues can lead to increased healthcare expenses, a loss of productivity and missed work, affecting both employee and employer. Fortunately, senior living operators can take steps to lessen or prevent such issues.

Education as an investment

Education as an investment

No one-size-fits-all approach to attracting or retaining talent exists, but some of the solutions we are deploying focus on the learning opportunities and education that we provide to employees.

Caring for caregivers all year

Caring for caregivers all year

November has been designated National Family Caregivers Month, but our appreciation doesn't need to be limited to one month of the year.

7 best practices for weathering a crisis

7 best practices for weathering a crisis

Regardless of the scope or cause of the emergency, senior living communities of all sizes in any location can benefit from being prepared for any potential disaster.

Finding and keeping caregivers: A growing crisis

Finding and keeping caregivers: A growing crisis

A new campaign offers 60 new ideas to help address the caregiving crisis in senior living.

Keeping it real distinguishes home from homelike

Keeping it real distinguishes home from homelike

Some senior living organizations strive to create a homier environment with new décor, more menu items and large group activities. But do the residents gain any real control over how their lives play out?

How to help ease concerns of prospective residents

How to help ease concerns of prospective residents

Moving into a senior living community is a big decision for older adults and their families. Community leaders not only must answer questions but also must reassure them, provide support, act as a resource and clearly articulate the key differentiators of our communities.

How home health can help expand your mission

How home health can help expand your mission

Since The Legacy Senior Communities launched The Legacy at Home, we have reached many more people than if we solely provided senior living services in our campus settings.

The impact of copyright laws on senior living communities

The impact of copyright laws on senior living communities

Learn how to navigate a reasonable middle ground that can increase your community's legal compliance while avoiding financial constraints that may effect the amenities, such as music and movies, that you offer to residents.

Senior care industry offers employment perks millennials seek

Senior care industry offers employment perks millennials seek

A very strong alignment exists between what millennials want in their work lives and what we can offer.

Non-drug approaches for pain management in older adults

Non-drug approaches for pain management in older adults

Non-pharmacologic pain management options, including chiropractic care, offer a safe and effective alternative for the geriatric population.

Five dining design tips from the restaurant world

Five dining design tips from the restaurant world

A long-time restaurant designer and a senior living designer and architect share a few key tips, tricks and rules of thumb from the restaurant design world that they say can and should be applied to the design of senior living dining spaces.

How to ease the transition into senior living for new residents

How to ease the transition into senior living for new residents

Moving can be emotionally and physically disconcerting for new residents, but a high-quality senior living community should be ready to welcome them with helpful tools and resources.

How to renovate and reposition your senior living community

How to renovate and reposition your senior living community

Despite the grumbling about certain senior living market centers across the country being overbuilt or saturated, I notice a discernible uptick in one specific market area: renovations and repositioning.

A short guide to lobbies and entrances

A short guide to lobbies and entrances

Everything that happens between the public street and your reception desk tells a story about your community and what it offers.

Launching a new community

Launching a new community

Opening a new senior living community can present many unique challenges, but in my 25-plus years of experience, I have found that two actions are crucial.

5 reasons all senior living communities should offer memory care services

5 reasons all senior living communities should offer memory care services

Is memory care becoming a necessary component of all seniors housing and care facilities? A look at current development trends coupled with rapidly changing demographics suggests the answer is yes.

Viewing your brand through the lens of customer experience

Viewing your brand through the lens of customer experience

Powerful brands put customers and their experiences at the forefront, using that information to drive return on investment, products, services and amenities.

Food service is a selling point

Food service is a selling point

If you want to move away from an institutional environment in your senior living community, begin with food service.

University partnership benefits students and seniors

University partnership benefits students and seniors

The memory support neighborhood at Covenant Village of Florida was buzzing with youthful energy, conversations about Frank Sinatra and baseball, and anticipation. Students from Nova Southeastern University's Health Professions Division wanted to know: Would the music work?

4 approaches to assisted living balconies

4 approaches to assisted living balconies

Enthusiastic and forward-thinking senior living teams are providing ever more outdoor space for assisted living residents. The reasons are obvious, even if some of the benefits aren't.

How baby boomers are redefining senior living

How baby boomers are redefining senior living

Baby boomers reaching retirement age are expected to significantly alter senior services and care for generations to come.

Why assisted living needs ergonomics

Why assisted living needs ergonomics

Assisted living community owners and managers can reduce risk and save on hiring, training and workers' compensation costs by instilling a culture of safety through respect, honesty and trust.

Opioid use among seniors: A growing concern

Opioid use among seniors: A growing concern

Prescription opioids have garnered much media attention in recent years in the United States as use and abuse of the pain medications continue to rise. But an important community of people is taking opioids, and the effects on them have not been followed as closely: seniors.

How to draft an acceptable plan of correction

How to draft an acceptable plan of correction

Here are some tips on how to craft a plan of correction response, effectively manage your time in a deadline-filled process and ultimately demonstrate that your community has achieved full compliance with the applicable regulations.

Prepare now for the coming shift in resident engagement

Prepare now for the coming shift in resident engagement

If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.

How to strengthen bonds with residents

How to strengthen bonds with residents

The difference between a good service operation and great service operation is not how they perform in normal times; it's how they perform when a resident is disappointed.

Can video games push the pause button on Alzheimer's symptoms?

Can video games push the pause button on Alzheimer's symptoms?

Researchers are using video games to treat symptoms of degenerative brain conditions such as Alzheimer's disease. Video games may be helpful in diagnosing such conditions, too.

How to create a sense of urgency with prospective residents

How to create a sense of urgency with prospective residents

When a potential resident asks for time to consider moving in, how you respond could determine whether you close the sale.

Achieving the right balance for your next building design

Achieving the right balance for your next building design

Bringing together your administration and staff, an external operations professional and a senior living facilities design expert will help ensure that your construction or renovation project incorporates a holistic view.

How to improve the appearance and feel of your senior living community

How to improve the appearance and feel of your senior living community

If you're looking to be more competitive with other senior living communities, there are budget-friendly ways to improve its appearance and amenities.

Campus repositioning equals campus revitalization: A case study

Campus repositioning equals campus revitalization: A case study

Demands for enhanced services in the senior living market have changed. Has your community or campus shifted to meet those demands?

What's in a name? Your organization's future viability, that's what!

What's in a name? Your organization's future viability, that's what!

Just as family names were powerful in the story of Romeo and Juliet, names and labels are critical as we look to the future of the senior living sector.

How to navigate the investigative and reporting process of a HIPAA breach

How to navigate the investigative and reporting process of a HIPAA breach

A HIPAA breach or alleged breach affecting your senior living facility can have catastrophic consequences. A successful response includes several components.

Healthier bottom lines and healthier communities

Healthier bottom lines and healthier communities

In-home pharmacy care and on-site medical management services can address several issues and their ramifications in senior living communities.

Camera use in resident rooms: survey results

Camera use in resident rooms: survey results

Results of a new survey provide insights into assisted living and nursing center policies and current use of cameras in resident rooms, drawing out opinions and experiences of people with practical knowledge of the issue.

Implementing dignity and respect in dementia care

Implementing dignity and respect in dementia care

People who have dementia deserve the same quality of care provided to other older adults, although their special needs must be considered.

Keys to repositioning your CCRC

Keys to repositioning your CCRC

The next generation of future residents is coming, and with it, your next revenue stream. Here are some ways you can ensure you are ready, based on our experience.

Goodman leaves a legacy to carry forward

Goodman leaves a legacy to carry forward

The contributions to the senior living and healthcare industries made by the late John B. Goodman, chairman of The Goodman Group, will live on for generations to come.

Uniting aging in place and healthcare for older adults

Uniting aging in place and healthcare for older adults

A promising approach to the care of older adults brings together affordable housing — allowing older adults to age in place — and PACE healthcare services.

The secret to securing RSVPs: Three calls with a smile

The secret to securing RSVPs: Three calls with a smile

Aside from using direct mail, here's what a sales team can do to secure RSVPs from prospects and have them arrive at the community on the day of the event.

Remaining safe with renovation all around

Remaining safe with renovation all around

Senior living renovation projects can be exciting but also can prove to be challenging. Here's how to minimize disruptions to daily activities and keep the resident environment safe.

5 tips for staffing a new senior living community

5 tips for staffing a new senior living community

Recruiting to fill all positions at a new community can be challenging. Here are five tips on hiring the people who will bring your mission to life.

Pursuing Culture Change 2.0

Pursuing Culture Change 2.0

Many companies launch culture-change efforts with top-down objectives and then attempt to measure results within a fixed, often unrealistic, timeframe. Tutera's new initiative takes a different approach.

How your residents can pay for senior living

How your residents can pay for senior living

Understanding the variety of ways in which senior living can be paid for is critical to helping ensure quality of life for older adults as they age.

Modern technology's positive effects on memory care

Modern technology's positive effects on memory care

Advancements in technology can have a positive effect on memory care and those affected, by improving quality of life and even slowing the progression of the disease.

Top 10 ways to align your board as you consider repositioning options

Top 10 ways to align your board as you consider repositioning options

The board of a senior living organization plays a critical role in making the needed shifts — or at least it should. Here are 10 ways to align your board as you consider your options for repositioning.

Building a world-class assisted living resident program

Building a world-class assisted living resident program

It has become more important than ever for assisted living providers to develop positive and interactive programming for their residents, to promote socialization and stimulation and keep the mind and body challenged.

What research tells us about pets and older adults

What research tells us about pets and older adults

The many benefits of spending time with a pet seem enough reason to regularly invite them into the lives of older adults. Operational and logistic concerns exist for senior living communities, however.

Innovations in long-term care for the elderly begin at home

Innovations in long-term care for the elderly begin at home

The U.S. healthcare system must continue to accelerate the rebalancing of long-term care services for the elderly, an approach that improves quality of life and saves money.

Do Americans understand what a CCRC Is?

Do Americans understand what a CCRC Is?

We need to work together to change the perceptions that keep people from exploring the continuing care retirement community as a healthy, positive, viable lifestyle choice.

Hospitality, once reserved for hotels and resorts, now a key component of senior living

Hospitality, once reserved for hotels and resorts, now a key component of senior living

The difference between hotel management and senior living is that the guests don't leave, making it even more critical to provide an exemplary level of service. You might say it's hospitality on steroids.

There are no 'do-overs' with first impressions

There are no 'do-overs' with first impressions

First impressions may not be everything, but they are definitely the foundation for everything.

Easing LTSS burdens for individuals, families

Easing LTSS burdens for individuals, families

LeadingAge is looking at a variety of integrated approaches and incremental solutions that will help ease the financial and emotional burdens for individuals and families needing long-term services and supports.

Addressing the emotional needs of residents

Addressing the emotional needs of residents

Today's senior living communities put a lot of emphasis on addressing residents' physical, medical and social needs through community events and amenities, but what about their emotional needs?

Intergenerational program brings nice surprises

Intergenerational program brings nice surprises

A simple plan for students to entertain residents has blossomed into a depth of kinship and connection between unlikely acquaintances.

5 tips to turn a telephone connection into a sale

5 tips to turn a telephone connection into a sale

In the senior living market, where prospects may be skittish with pending lifestyle changes, initial connections are especially important.

Northbridge goes Hollywood with Paul Sorvino and Martin Landau film

Northbridge goes Hollywood with Paul Sorvino and Martin Landau film

When "The Last Poker Game" hits the silver screen this fall, a senior living community will be one of the stars. Here's an inside look — with photos — at production of the film, which imparts that post-retirement life can be full of surprises and excitement.

5 ways to conquer an increasingly complex online world

5 ways to conquer an increasingly complex online world

If you are not positioning your community well online, then you may be missing out to your competition.

A resident shares the benefits of CCRC living

A resident shares the benefits of CCRC living

I'm not sure that any recruiter or marketing professional can itemize all the little advantages of retirement residence living without personally experiencing it as my husband and I have.

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In Focus

Jan. 10

The gift of connection

Louisville, KY

Storytelling that leads to sharing and social connection is the focus of a new gift that Atria Senior Living is sharing with residents at its approximately 200 communities across the country and in Canada.