Marketplace Columns

What I'm telling your prospective residents

What I'm telling your prospective residents

There comes a moment when older adults realize their aging-related limitations and start making decisions about transitioning to senior living. Here's an inside look at what we advise our clients — your prospective residents — at our financial services firm.

7 tech trends to watch in senior living in 2017

7 tech trends to watch in senior living in 2017

Better and more efficient care, improved resident experiences and enhanced staff engagement are just some of the benefits that technology can offer senior living operators. Here are some of technology-related trends to watch for in 2017.

How to help resident family members home for the holidays

How to help resident family members home for the holidays

The holidays often are a time when adult children return home to reconnect and check in on the status of older family members. You can help them by sharing warning signs of declining health and assisting in conversations related to changes a senior might need to make.

How to keep seniors safe from internet scams

How to keep seniors safe from internet scams

Older adults and their families should know how to spot scams and avoid becoming victims of identity theft and fraud. And as someone working in senior living, you're in a position to spread the word.

Our roles in helping older adults age in place

Our roles in helping older adults age in place

As older adults increasingly seek to age in place, those of us in the industry who are dedicated to their care have increased responsibility.

The importance of the life story in memory care

The importance of the life story in memory care

Knowing residents' life stories is critical for staff members who care for those with Alzheimer's disease or other memory or communication challenges.

How a customer service approach can reduce employee turnover

How a customer service approach can reduce employee turnover

A great deal of attention has been placed on recruitment and getting people in the front door, but it seems that greater emphasis should be focused on employee retention and closing the back door, so to speak.

Veterans A&A pension eligibility requirements expected to change

Veterans A&A pension eligibility requirements expected to change

The Veterans Aid and Attendance Pension helps low-income veterans and their spouses with senior living and care expenses. Eligibility requirements are anticipated to change in the coming year, however.

Why caregiver training matters and how it can benefit you

Why caregiver training matters and how it can benefit you

As the number of seniors entering senior communities continues to grow, an ever-increasing need exists to provide quality and consistent training for caregivers to ensure that they are equipped to provide the best care and services possible.

How to prepare your staff to practice food safety

How to prepare your staff to practice food safety

By keeping food safe in your community, you can avoid illness and damage to your community's reputation as well as increase resident satisfaction and business growth. First, however, you must educate employees and instill a respect for preparation using best practices.

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Jan. 11

Merry marriage

Tyrone, PA

It was a first for the Colonial Courtyard at Tyrone — a wedding held on site.

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