Episcopal Senior Communities chooses Vocera Communications System

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Episcopal Senior Communities has chosen to use the Vocera Communications System its six continuing care retirement communities, which are located in the San Francisco area, the technology company announced Monday.

The system will enable Wi-Fi communication and replace a fragmented system by integrating with the resident safety system in place throughout the communities. One community also is integrating the Vocera system with its nurse call system.

The technology, said Chris Dana, vice president of information technology for ESC, “connects all the different functions our people perform in our communities every day and all the technologies we rely on to complete them. Ultimately, it improves our ability to keep our residents healthy, safe and happy.”

Integration with each community's resident safety system enables alarms and alerts to be sent directly to the correct staff member's badge or mobile device. Because every senior community is different, facility leaders worked closely with the service team at Vocera to design specific workflows to meet their needs. An alert might be sent to security in one community and to skilled nursing in another. Each alert is delivered as both a voice and text message that include the resident's first name, last initial, location and type of event.

Every staff member at every community uses the Vocera solution, which the tech company said improves the ability for employees to coordinate resident activities, exchange information and get assistance. The technology enables team members to locate each other no matter where they are or what they are doing, from one end of campus to the other.

“The integration of Vocera technology with our life-safety system is like having our own 911 center,” said Karen Kemp, application support manager at ESC. “By eliminating the delays once caused by manual dispatching and unreliable radio links, it lets us respond to resident needs faster and more intelligently.”

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