Senior living operators looking to improve residents’ perceptions of their communities should focus on improving the sense of camaraderie there and food quality, according to a new survey by the American Seniors Housing Association and ProMatura Group.
Camaraderie, fostered in group settings such as dining, had the highest impact on residents’ perceptions of three key quality indicators: feeling at home, willingness to recommend, and value for the money spent.
McKnight’s Senior Living will host a free webinar on May 22 at 1 p.m. ET, during which Ron Jennette, CEO of Methodist Retirement Communities, The Woodlands, TX, and Bob Betros, executive chef at Mt. San Antonio Gardens, a life care community in Pomona, CA, will share their experiences in improving resident engagement through a dining program.
The webinar is sponsored by Sodexo.For more information, and to register, visit www.mcknightsseniorliving.com/May22webinar.