older adult looking at smart watch

Almost 33% of adults aged 65 or more years are considering purchasing cloud-based technology that supports coordinated care delivery, according to a new report from Parks Associates, “COVID-19: Impact on Seniors, Caregivers, and Independent Living Solutions.”

The research notes that the COVID-19 pandemic has contributed to significant increases in telehealth usage, with 29% of older adults reporting telehealth usage in May, up from 6% in 2019. This usage includes video chats and self-diagnosis apps. The report also indicates that 34% of older adults have smart speakers or smart displays, whereas 76% personally use a smartphone.

“High levels of interest in particular features, including safety and security functions, indicate demand for a solution designed specifically for senior comfort and control,” said Kristen Hanich, senior analyst, Parks Associates. “These seniors show a strong preference for companies specializing in independent living systems when seeking out a purchase channel, so they are looking for companies that are well versed and very familiar with the unique challenges that come with aging independently, especially as they bring new technologies into the home.”