A new partnership between K4Connect and TheWorxHub by Dude Solutions aims to help senior living communities streamline the management of resident maintenance requests to improve operational efficiencies and resident satisfaction, K4Connect said Thursday.
TheWorxHub by Dude Solutions will be integrated into K4Connect’s flagship product, K4Community, via an automatic upgrade in the first quarter, K4Connect said.
“Through this partnership, community members can submit and track maintenance requests directly from their K4Community resident application on their tablet, smartphone or computer, while staff can access and efficiently manage requests from TheWorxHub,” Ben Armstrong, vice president of product management at K4Connect, said in a statement.
K4Community brings together “smart home” automation products, wellness devices, software applications and even previously stand-alone systems such as TheWorxHub into a single system, accessible to residents via an application for them and to staff members by way of dashboards for them.
From routine maintenance to ad hoc cleaning and repairs, work order requests submitted through K4Community will be transferred to TheWorxHub operations platform to be processed in real time. Operators will be able to act on requests immediately, reducing time to completion and eliminating the need to manually provide status updates to residents.