The move is aimed at providing seamless exchanges of information between a community’s customer relationship management and electronic health record systems so that lead management and care planning run in parallel. The goal is to reduce redundancy, save time for sales and clinical staff members and ensure accurate care and billing data, according to the companies.
“One of the key factors in running a successful senior living community is ensuring that each department and role within the organization has the exact right tool for their job,” said John Shafaee, co-founder and CEO of Chicago-based Medtelligent. “For example, what works for the executive team doesn’t necessarily work for the clinical aide. The YGL and ALIS integration now provides even more options to build the perfect package fit to each community’s unique needs. There’s no need for double entry, or teams having to compromise on a watered-down, all-in-one tool.”
You’ve Got Leads, headquartered in Seattle, is a division of referral service A Place for Mom.