New campaign, resources aim to ‘take control’ of assisted living narrative
By
Kimberly Bonvissuto
Mar 12, 2024
A new Argentum campaign aims to amplify voices in assisted living by sharing stories and information about the sector’s contributions to caring for older adults.
Study proving longevity benefits of senior living is something for operators to ‘jump up and down’...
By
Kimberly Bonvissuto
Mar 06, 2024
Older adults who live in senior living communities live longer, receive more healthcare services and benefit from greater rehabilitative and preventive care within the first two years of moving into a...
New research can help you attract prospective employees, residents
By
Lois A. Bowers
Feb 20, 2024
To attract prospective employees or residents, your senior living community must meet them where they are. If you’re hoping to meet them on social media, new research provides a roadmap of sorts.
How to position your community properly for the future
By
Lynne Moore
Jan 29, 2024
Owner/operators, many with aging physical plants, now are taking an opportunity to reflect on their existing communities, overall operations, services and pricing, to assess whether renovation or repositioning...
Training, mindset shift are keys to improving the senior living buyer experience
By
Kimberly Bonvissuto
Jan 22, 2024
Inconsistent response time, lack of relationship-building and inadequate sales presentation skills are leading to a poor senior living buyer experience industry-wide, according to a sales and marketing...
Digital leads just as ‘hot’ as other ones, expert says
By
Kimberly Bonvissuto
Jan 16, 2024
When it comes to senior living leads, digital sources are king, but senior living communities lack the processes and systems in place to handle those leads, as well as the urgency to work them, according...
Concessions undermine senior living sales process, threaten rate integrity: expert
By
Kimberly Bonvissuto
Dec 05, 2023
Incentives are on the rise among senior living operators trying to increase occupancy, but it’s more important to focus on rate integrity and showing the value of a community, cautions one industry sales...
Senior living providers missing opportunities to get paid for everything they offer, expert says
By
Kimberly Bonvissuto
Nov 13, 2023
As senior living residents decline in acuity and need more services and care, it’s more important than ever for providers to be aware of the full-package value of their amenities and services so they...
Survey results reveal areas of weakness in senior living move-in experience
By
Kimberly Bonvissuto
Oct 30, 2023
One positive thing to come out of the COVID-19 pandemic is that it improved communication efforts by senior living providers to residents and their families, and although those efforts appear to continue...
5 unexpected lessons learned from a retirement community roundtable
By
Derek Dunham
Oct 30, 2023
The Roundtable Project is a weekly meeting that is open to marketing leaders at retirement communities nationwide.