Kramer: Tech will help define future

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Technology will be a key driver for this sector going forward, believes National Investment Center for Seniors Housing and Care CEO Robert G. Kramer.
Technology will be a key driver for this sector going forward, believes National Investment Center for Seniors Housing and Care CEO Robert G. Kramer.

Technology will play a central role in defining the future of the seniors housing and care industry, National Investment Center for Seniors Housing and Care CEO Robert G. Kramer told attendees at the opening session of the group's annual conference in National Harbor, MD.

Tech advances will help fuel better care outcomes while making delivery more efficient, he predicted. Three other trends he foresees:

• Baby boomers will be more demanding

• Healthcare delivery and payment system reform

• Greater demands for transparency

Kramer said this year's meeting, the 25th, drew a record of more than 2,400 capital providers and seekers.

He noted that seniors housing and care options will continue to evolve and adapt to customers' changing needs and preferences.

“What you are seeing today will be boring conformity compared to what you'll see in the future,” he predicted.

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