Yardi introduces mobile app for senior living customer relationship management

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Yardi has introduced a mobile app for its Yardi Senior CRM product.

Part of the Yardi Senior Living Suite, Yardi Senior CRM has customer relationship management tools designed specifically to enable senior living operators to securely view and edit CRM information via iOS and Android devices.

Users can add, review and update prospect, referral and contact information on the go. The app automatically syncs with users' activity queues, helping them stay on schedule with calendar, reminder and notification features.

“The Yardi Senior CRM app makes it possible for directors, sales counselors and other authorized users to search for and enter data in real time on their phones,” Ray Elliott, vice president of senior living at Yardi, said in a statement. “Providers can be more effective and offer a better customer experience outside the office without relying on manual note-taking or returning to their desks to access information. This app improves customer service, reduces human error and saves time.”

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