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Lois A. Bowers

First impressions: Little things can mean a lot

I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective residents. And those same things can factor into the resident and staff experience, too.

First impressions of a senior living community

Little things can add up when prospective residents and their families visit a senior living community. And they can mean much to residents living in a community as well. Here are some of the things Senior Editor Lois A. Bowers noticed at Brookdale Westlake Village in Westlake, OH, when she visited at the invitation of…

Donald J. Trump

Senior living prepares for Trump presidency

Leaders of organizations representing operators and others in senior living say they look forward to working with President-elect Donald J. Trump and members of his administration to advance causes important to the industry and the people associated with it.

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