Brookdale, Senior Lifestyle, Life Care Services top J.D. Power 2020 Senior Living Satisfaction Study
By
Lois A. Bowers
Nov 11, 2020
The consumer insights company ranks assisted living/memory care and independent living providers and also shares additional findings about satisfaction in senior living communities based on almost 5,000...
Meet Katie Potter, Hall of Honor inductee
By
Lois A. Bowers
Jul 14, 2020
Katherine “Katie” Potter, president and CEO of Five Star Senior Living, is a member of the 2020 McKnight’s Women of Distinction Hall of Honor.
Big senior living stories of 2019
By
Lois A. Bowers
Dec 23, 2019
Here’s a look at some of the news that occupied many minds in senior living over the past year.
Telehealth use low, but user satisfaction impressive, J.D. Power says
By
Lois A. Bowers
Oct 29, 2019
Consumer use of telehealth remains low, but for those who have used it, satisfaction with the experience ranks among the highest of any consumer category studied by J.D. Power, the insights and data company...
J.D. Power releases new senior living rankings; Life Care Services is No. 1
By
Lois A. Bowers
Oct 25, 2019
J.D. Power released the rankings of eight senior living providers as well as insights gleaned from a survey of residents, family members and friends.
‘No longer doubt’ about Five Star’s future as company reports first quarterly profit since 2013,...
By
Lois A. Bowers
Aug 08, 2019
Five Star Senior Living reported its first quarterly profit in six full years, realizing a net income of $4.2 million for the second quarter of 2019, President and CEO Katherine “Katie” Potter said...
Health system, payer telehealth efforts to be rated in new study
By
Lois A. Bowers
Jun 26, 2019
Health system and payer-led telehealth efforts will be rated when J.D. Power releases the results of its first study of consumer satisfaction with telehealth programs in November, the company announced...
Medicare Advantage plans have higher readmission rates than traditional Medicare: study
By
Lois A. Bowers
Jun 25, 2019
Older adults enrolled in Medicare Advantage plans had higher 30-day readmission rates than traditional Medicare enrollees in a study published Monday in the journal Annals of Internal Medicine.
Joining or forming a Medicare Advantage plan? Read these survey results
By
Lois A. Bowers
Jun 21, 2019
With an increasing number of senior living operators joining or forming their own Medicare Advantage plans, or considering doing so, the results of new J.D. Power customer satisfaction research could provide...
Five Star CEO: Restructuring is ‘permanent solution’
By
Lois A. Bowers
May 09, 2019
The restructuring agreement signed in April with Senior Housing Properties Trust “is a permanent solution” to the financial woes of Five Star Senior Living, President and CEO Katie Potter said Wednesday...