5 prospect concerns and the opportunities they present
By
Lois A. Bowers
Aug 14, 2023
A new report details five “critical concerns” that could be keeping prospective senior living residents from moving in.
Responsive sales strategies will help senior living operators increase conversion rates
By
Kimberly Bonvissuto
Aug 10, 2023
As senior living occupancy edges toward pre-pandemic levels, operators need to adjust their strategies, which have been more responsive than reactive, to improve sales and marketing success, according...
Exaggerating occupancy could hurt sales, marketing expert says
By
Kimberly Bonvissuto
Aug 08, 2023
It’s crunch time for senior living operators looking to increase occupancy, but exaggerating occupancy levels may end up cultivating negativity from prospective residents rather than snagging sales,...
Business briefs, Aug. 8
By
Kathleen Steele Gaivin
Aug 08, 2023
Employee COVID-19 vaccine mandates significantly increase uptake with little effect on staffing: study … Exaggerating occupancy could hurt sales, marketing expert says … DHC urges shareholders to consider...
Your choice: Likable or memorable?
By
Lois A. Bowers
Aug 07, 2023
If you’re looking to devise or revise a slogan for your organization, you may need to choose between likableness and memorableness, according to the findings of a recent study.
Senior living marketing agency Attane abruptly closes, a victim of industry’s slow pandemic rebound
By
Kathleen Steele Gaivin
Jul 27, 2023
Kansas City, MO, senior living marketing agency Attane on Monday unexpectedly announced its immediate closure, an apparent victim of the COVID-19 pandemic. The news leaves approximately 100 employees looking...
Operators return to ‘bad habits,’ offering rate concessions as ‘desperation is starting to hit’
By
Kimberly Bonvissuto
Jul 24, 2023
After a strong end to 2022 and a first quarter of 2023 that brought “rate integrity” back, a senior living marketing consultant says it is “disheartening” to see rate concessions creeping back...
An 8-step approach to social media marketing in senior living
By
Wendy O’Donovan Phillips
Jul 17, 2023
Here is an eight-step approach to social media marketing using tools and approaches to streamline your efforts and bolster results.
It’s OK to pick personality over experience when hiring senior living executives, expert says
By
Kimberly Bonvissuto
Jul 14, 2023
Senior living operators looking to fill director-level positions should focus on a candidate’s cultural fit within a community rather than focusing on experience, according to one senior living marketing...
Say goodbye to traditional paid search advertising – and hello to AI
By
Amy McClain
Jul 10, 2023
Senior living operators can work around Google Ad restrictions by leveraging intent-based ad targeting.