AI can cut back on high-touch billing tasks, but some staff still see its as a high threat
By
Kimberly Marselas
Jun 13, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Summer book release explores AI as a companion to offset loneliness
May 28, 2024
With an international epidemic of loneliness, artificial Intelligence, or AI, may offer technology-based social interaction and companionship. That’s according to robotics expert Tony Prescott, a professor...