Your liability if employees test positive for coronavirus
It’s time to prepare for a potential business interruption or employee quarantine issue now, ahead of potential liability.
Marketplace Columns
How temperature sensors make seniors’ residences more comfortable
If you want to increase your residents’ comfort while preventing costly expenses, check out what temperature sensors and computerized maintenance management software can do for you.
Worker shortage, mounting risks call for creative solutions
Pressures are intensifying as we move forward, making it imperative for providers across the continuum to sharpen their risk-management capabilities even as they get creative where they can on the problem-solving front.
4 telemedicine benefits for senior living and care
As healthcare leaders look for new ways to control costs and bring care to older individuals, many are turning to telemedicine to deal with current challenges.
Driving employee engagement with technology
Supporting meaningful work requires the right systems and tools to be in place. Technology can accelerate this process by removing the obstacles that often stand in the way.
5 steps to preventing resident falls
Given that fatal falls have increased dramatically over the past several years, senior living caregivers and leaders can, and should, be aware of preventive measures that can be taken.
The ‘why’ of resident engagement
Senior living providers increasingly are focused on providing customized, person-centered experiences to the older adults they serve, and it has become essential for them to reflect on the “why” of resident engagement.
How senior living marketers can bridge the digital-to-offline disconnect and increase leads
By connecting online ads to offline conversions, senior living marketers can create more effective and efficient digital marketing campaigns that increase leads, convert at higher rates and keep costs low.
The state of digital marketing in senior living
Digital marketing may be the answer to the major challenges affecting senior living in 2020.
Safe resident-handling: 5 ways to prevent employee injuries
Having a safe resident / patient-handling program is the most effective way to reduce the risk of workplace injuries in senior living and care communities, and by doing so, to cut down on costs in the long run.
Tired of the program of the month? Create sustainable service culture change
How do you lead your team to embrace hospitality and customer service excellence? Here are four places to start.
4 tech trends involving older adults and senior living in 2020
With the growing older adult population and continued interest in technology, we’ll see several technology trends arise in 2020.
6 tips for optimizing your senior living website
If your goal is conversion, then website design must be a priority.
Interoperability: Preventing emergency communication breakdowns in your senior living community
Interoperability enables computer systems or software to exchange and make use of information, allowing senior living owners and operators to leverage their systems more effectively, improving both efficiency and safety.
4 hydration tips for older adults
Older adults become dehydrated more quickly than younger people. Understanding the reasons for this challenge can prevent it from happening.
8 keys to preserving medication access during a wildfire evacuation
Many LTC pharmacies and senior living and care communities again are struggling to ensure that residents’ medication regimens are not interrupted in the event of a natural disaster. If faced with a similar situation, here are eight keys to keep in mind.
With more older boomers on their way to senior living, now is the time to go paperless
Going paperless in several departments, including accounting and human resources, is one of the best ways to prepare yourself for a spike in occupancy.
The benefits of earned wage access
As a business leader, I always am looking for innovative workforce solutions. We pay fair wages, and our employees can benefit from being able to better manage their finances — and I soon discovered the idea of earned wage access.
Improve family satisfaction by making just a few changes
Interestingly, family caregivers are just as concerned with the communication they experience as they are with the quality of care their loved ones receive on a daily basis.
The key to a more successful senior living community? Fabulous, and consistent, food
When someone moves into a senior living community, the dining experience, as well as food service quality, ultimately can affect comfort levels and long-term happiness. Providing food that everyone loves can be incredibly difficult for several reasons, however.
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