A Wisconsin senior living operator is reaching beyond U.S. borders for fresh ideas of how to tackle some of the industry’s biggest challenges, from rehospitalizations to human resources management to marketing, dining and appropriate service mix.
Although the presence of assisted living communities may create competitive pressures that affect the nursing home finances, it does not have a significant negative effect on nursing home occupancy, according to a recent study.
Eldermark has launched a new contact center with inbound and outbound call capabilities. The center also supports live chat that integrates with the company’s sales customer relationship management and marketing automation solutions.
Watercrest Senior Living Group entertained almost 100 associates and guests at its inaugural “white party,” named for the color of clothing attendees were asked to wear. Find out more, and learn how to submit your photos!