COVID-19 has brought challenges and difficulties unlike any I’ve faced as the leader of Nazareth Home for almost two decades. As we live through what likely will be referred to as a crisis or a disaster, it becomes important to use the lessons learned to plan how we can better protect the most vulnerable generations now and in the future.
Due to close collaboration with medical directors, our own rigorous infection prevention disciplines, and a robust preemptive testing program, not one of our residents has tested positive throughout this entire pandemic crisis.
Whether senior living and facilities will be penalized for resident or staff member illness is yet to be seen. Owners, however, should be aware that “COVID claims” likely are coming, and because of the unprecedented nature of the pandemic, the outcomes cannot be predicted with any certainty.
Using online and virtual tools to reach more people was a conversation we had been having for years. Within the span of a few weeks, COVID-19 pole-vaulted us toward that goal.
When COVID-19 sidelined most of our group activities and forced us to think differently about our approach to therapeutic recreation, we turned to a trusted source of fun, safe and individualized entertainment: virtual reality.
The arrival of COVID-19 and the accompanying safety precautions that have followed has had a major effect on senior living communities and their residents. Person-to-person interactions are an important part of keeping residents not just happy — but also healthy. How do you keep those interactions going during a time when the in-person visits and off-site trips most residents are so used to aren’t feasible, at least for now in many locations?
The pandemic has really sunk the industry’s reputation, and it’s going to take a lot to revive it. These PR strategies can be used to increase business and attract employees.
Keeping your staff members engaged and ensuring that team morale remains high is paramount to preserving goodwill and, to put it pragmatically, your bottom line.
I put together a list of tactics I believe have worked for us in putting the logistical and emotional needs of our team members as a priority during the pandemic. We’ll leverage these and improve on them as we move forward.
Operators, especially those of assisted living and memory care communities, can’t pretend they are separate from or not providing healthcare.
For residents, contact with the outside world can be extremely limited, especially in places where cases of the virus still make visits impossible. So what can you do to combat it?
As baby boomers age, I believe there will be growth in this model because of the value it offers, because older adults can save money by paying only for what they need.
Although the methods we use to market senior living have changed, they never have been more essential to supporting seniors seeking to escape isolation and gain added services and socialization benefits.
For those with limited time or patience, here is the punchline: Rapid, widespread testing is the only way to outrun COVID-19 short of an effective, widely distributed vaccine.
To infuse technology into delivery of services wherever possible, it’s important to invest in programs to make innovation a part of the community culture, through partnerships with some of the most advanced technology companies in the world.
What we choose to do – or not – with our new awareness will starkly define health in America for seniors, their families and all of us eventually needing care and services in the years to come.
Staff members, family members and volunteers never fail to gain extraordinary benefits from listening and truly absorbing a resident’s wealth of experience, wisdom and advice.
Assisted living and skilled nursing each have their own unique regulatory, clinical and social factors to consider when it comes to COVID-19. Here, we describe the eight challenges or issues that leaders and caregivers in these settings need to be aware of once COVID-19 affects residents in a facility.
Senior living community owners, operators, architects and designers would be remiss to revert to designs more appropriate for medical settings, which often stifle a feeling of community and negatively affect emotional wellbeing among older adults.
When you hear about diversity and inclusion in the workplace — specifically in the aging services industry — what comes to mind? If an uncomfortable knot forms in the pit of your stomach, don’t ignore it. That’s a sure sign a learning opportunity has presented itself. The question is: Are you ready for the lesson?