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Areas of high telehealth use also had more ambulatory care-sensitive hospitalizations.
A 2021 study shows less access to telehealth and worse reported experiences with video visits.
Small delayed benefit seen for loneliness, but larger improvements seen in perceived stress
Lower portal activity was linked to older age, female sex and for Hispanic/Latinx, non-Hispanic Black and other race patients.
Tools available to help healthcare providers include guided communication styles and clinical screening tools for psychosocial conditions.
The greatest increase in utilization was seen for veterans aged 85 years and older (6.1 visits) versus those aged 20 to 44 years (4.8 visits).
No differences in availability were seen based on diagnosis of patient-level characteristics.
Telehealth visits increased more than 10-fold during the acute phase of pandemic and remained high in the postacute phase.
Better outreach and training are needed to help patients understand and use portal systems, researchers say.
The extension through Nov. 11 gives the DEA and HHS a chance to consider revisions and public comments regarding proposals offered March 1.