Brookdale’s staffing algorithm under fire for alleged chronic understaffing of communities
By
Kimberly Bonvissuto
Apr 02, 2024
One national senior living company’s staffing algorithm drew repeated complaints from building managers for failing to capture the nuances of caring for older adults, leading to residents going without...
Facility staff and families both struggle to figure out processes for dementia patients, report reveals
By
Kimberly Bonvissuto
Mar 20, 2024
It’s not just family caregivers who face challenges navigating dementia care — the nation’s healthcare workers also said they had difficulties providing care coordination through a complex healthcare...
Payoff makes overcoming barriers to the active adult segment worth it, speakers say
By
Kimberly Bonvissuto
Mar 11, 2024
The senior living industry’s active adult niche will do best if well-executed, and that starts with understanding the consumer, according to experts speaking at the National Investment Center for Seniors...
Senior living can be a partner in delivering, improving care, CMS official says
By
Lois A. Bowers
Mar 07, 2024
Even though senior living providers, by law, are unable to directly bill the Medicare program for the services they provide to residents, they are able to partner with other organizations focused on value-based...
Senior living providers should follow CDC’s new ‘unified’ recommendations for COVID, flu, RSV
By
Kimberly Bonvissuto
Mar 04, 2024
Senior living providers should follow the updated respiratory virus isolation recommendations issued Friday by the Centers for Disease Control and Prevention, according to provider advocacy organizations.
Arizona legislators call for more transparency, improved safety in assisted living
By
Kimberly Bonvissuto
Jan 30, 2024
Arizona has joined a growing list of states where governments are calling for more transparency from assisted living communities through legislation following local media reports questioning resident safety...
Assisted living CEO salaries up 2 percent
By
Lois A. Bowers
Jan 24, 2024
Average salaries for assisted living community presidents/CEOs across the country increased 2% over the past year, up from the 1.33% increase that the executives received in the previous year but down...
Report identifies where assisted living rents are changing the most
By
Kimberly Bonvissuto
Jan 19, 2024
The assisted living sector touts itself as the most cost-effective option to provide quality-of-life care and services for the nation’s older adults. But that value comes at a cost, according to a new...
US Senate launches investigation of assisted living after lay media reports about safety, staffing, pricing
By
Kimberly Bonvissuto
Jan 17, 2024
The US Senate Special Committee on Aging is launching a review of the assisted living industry following recent articles in the Washington Post, which reported on the deaths of residents who wandered from...
‘Achilles’ heel’ of senior living sales identified; expert urges more assertiveness in closings
By
Kimberly Bonvissuto
Oct 16, 2023
Senior living communities are showing move-in options “beautifully” during in-person tours, but their sales teams too often are weak at closing, extending the sales process longer than necessary, according...