Atul Gawande: Senior living vital to person-centered care
By
Lois A. Bowers
Jun 23, 2016
Senior living must be part of the effort to ensure that Americans with serious illnesses receive person-centered care that honors their goals, values and preferences, Atul Gawande, M.D., M.P.H., testified...
How to identify and retain engaged employees
By
Lois A. Bowers
Nov 01, 2016
Attracting and keeping employees who will be passionate about their work is crucial at a time when workforce challenges are a top issue facing senior living operators, speakers told those attending an...
Sunrise marketers to be honored in February
Dec 30, 2015
Sunrise Senior Living will receive the 2016 MarketingSherpa Readers’ Choice award for its business-to-consumer marketing campaign in February in Las Vegas.
Aegis Living gambles on uncommon perk to foster employee loyalty
By
Lois A. Bowers
Apr 03, 2017
Eight employees of Aegis Living are going to be especially happy Wednesday afternoon. That’s the day their Redmond, WA-based employer is announcing the winners of its Dream Big Lottery. Last year’s...
How to protect your community from inappropriate use of social media use by employees
By
Lois A. Bowers
Oct 19, 2017
Senior living operators can take steps to reduce risk related to social media use by employees, according to Kristi Eldredge, RN, JD, CPHRM, senior patient safety consultant at medical liability insurance...
How to increase move-ins via your website and social media
By
Lois A. Bowers
Oct 18, 2017
Las Vegas — With research showing that prospective senior living residents or their families already may have completed 60% of the decision-making process involved in a potential move before even contacting...