Bilingual, US-based employees staff RiverSpring call center
By
Kathleen Steele Gaivin
Apr 30, 2024
RiverSpring Health Plans, based in The Bronx, NY, said it is setting its call center apart from others in the industry with more than a dozen employees who speak multiple languages, including Spanish,...
Partnerships critical to serving middle-income older adults, NIC speakers say
By
Lois A. Bowers
Mar 06, 2020
Panelists discussed how to cost-effectively deliver healthcare to middle-income older adults in senior housing on Thursday at the NIC Spring Conference.