AI can cut back on high-touch billing tasks, but some staff still see its as a high threat
By
Kimberly Marselas
Jun 13, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Summer book release explores AI as a companion to offset loneliness
May 28, 2024
With an international epidemic of loneliness, artificial Intelligence, or AI, may offer technology-based social interaction and companionship. That’s according to robotics expert Tony Prescott, a professor...
‘Private equity abuse’ in long-term care is target of new federal bill
By
Lois A. Bowers
Jun 13, 2024
Two Democratic senators from Massachusetts have introduced a bill they say is meant to “root out corporate greed and private equity abuse” in nursing homes, assisted living communities, home health...
56 percent willing to dip into retirement savings to be family caregiver: survey
By
Kathleen Steele Gaivin
May 23, 2024
Fifty-six percent of Americans participating in a new survey said they would be willing to take a loan from their own retirement fund to become a caregiver for someone else.
‘No place for discrimination in housing’ as HUD allots $26 million for enforcement efforts
By
Kathleen Steele Gaivin
May 28, 2024
The Department of Housing and Urban development on Friday announced $26 million in funding to its state and local fair housing enforcement agencies across the country to assist them in promoting fair housing...
Senior living’s value proposition is changing, but providers can adapt and stay relevant, expert says
By
Kimberly Bonvissuto
May 10, 2024
The senior living industry is suffering from a trust and image problem, as well as a data problem. But it’s still possible for the sector to adapt to emerging technology trends to reshape its future.
States grapple with how and whether to regulate AI
By
John O'Connor
May 02, 2024
States are taking the lead in regulating artificial intelligence, a technology that is reshaping various sectors, including senior living.
Bilingual, US-based employees staff RiverSpring call center
By
Kathleen Steele Gaivin
Apr 30, 2024
RiverSpring Health Plans, based in The Bronx, NY, said it is setting its call center apart from others in the industry with more than a dozen employees who speak multiple languages, including Spanish,...
New DOJ task force to tackle competition-related concerns in healthcare
By
Kathleen Steele Gaivin
May 13, 2024
The Justice Department said its Antitrust Division’s new Task Force on Health Care Monopolies and Collusion will consider “widespread competition concerns shared by patients, healthcare professionals,...
How will AI affect care? Let us count the ways
By
John O'Connor
Apr 25, 2024
There has been much discussion lately about the many ways artificial intelligence will affect senior care – and healthcare in general.
