AI can cut back on high-touch billing tasks, but some staff still see its as a high threat
By
Kimberly Marselas
Jun 13, 2024
Artificial intelligence can pay major dividends when it comes to managing back-office billing efforts, but the key to maximizing payments with it lies in knowing exactly where to build in coaching and...
Summer book release explores AI as a companion to offset loneliness
May 28, 2024
With an international epidemic of loneliness, artificial Intelligence, or AI, may offer technology-based social interaction and companionship. That’s according to robotics expert Tony Prescott, a professor...
56 percent willing to dip into retirement savings to be family caregiver: survey
By
Kathleen Steele Gaivin
May 23, 2024
Fifty-six percent of Americans participating in a new survey said they would be willing to take a loan from their own retirement fund to become a caregiver for someone else.
Senior living’s value proposition is changing, but providers can adapt and stay relevant, expert says
By
Kimberly Bonvissuto
May 10, 2024
The senior living industry is suffering from a trust and image problem, as well as a data problem. But it’s still possible for the sector to adapt to emerging technology trends to reshape its future.
More than 200 insulin pump users injured after app causes malfunction
May 09, 2024
The US Food and Drug Administration has issued a Class 1 recall — its most urgent kind — for an IOS app linked to a specific kind of insulin pump used by people with diabetes.
Stretchable skin could give caregiving robots a more human touch
By
John O'Connor
May 06, 2024
Newly developed stretchable electronic skin might soon give robots and other devices the same softness and touch sensitivity as human skin.
States grapple with how and whether to regulate AI
By
John O'Connor
May 02, 2024
States are taking the lead in regulating artificial intelligence, a technology that is reshaping various sectors, including senior living.
Bilingual, US-based employees staff RiverSpring call center
By
Kathleen Steele Gaivin
Apr 30, 2024
RiverSpring Health Plans, based in The Bronx, NY, said it is setting its call center apart from others in the industry with more than a dozen employees who speak multiple languages, including Spanish,...
How will AI affect care? Let us count the ways
By
John O'Connor
Apr 25, 2024
There has been much discussion lately about the many ways artificial intelligence will affect senior care – and healthcare in general.
When senior living robots become trusted confidants
By
John O'Connor
Apr 19, 2024
Imagine a resident walking up to a robot with a human-like head, and receiving a quick smile in return. Soon, it will be a possibility.