A pilot program involving Brookdale Senior Living shows that non-skilled operators can improve care quality while beating nursing homes on price.

Hospital admissions among assisted living residents in 46 Brookdale Senior Living communities decreased 17% in a three-year pilot program funded by a $7.3 million Centers for Medicare & Medicaid Services Health Innovations Challenge grant.

To modify the program for assisted living, project organizers chose the INTERACT components most relevant for those residents. Key elements were the STOP and WATCH and SBAR (Situation, Background, Assessment, Recommendations) communication tools, as well as advance care planning resources.