person using smartphone
Since its use at Life Care Services in February 2022, the DailyPay program has received much traction and positive reviews from employees, according to the company. Just more than 7,000 employees, 38% of those eligible, have enrolled. (Credit: Halfpoint Images/Getty Images)

Editor’s note: McKnight’s Senior Living, McKnight’s Long-Term Care News and McKnight’s Home Care are publishing focused articles on the 2023 winners of the McKnight’s Excellence in Technology awards Nov. 29 through Dec. 5. Look for the nomination period for the 2024 awards program to open in May.

As the cost of living continues to increase in the United States, financial flexibility is a big draw for many senior living workers and potential workers at a time when recruiting and retaining employees remains a challenge for the industry.

As an alternative to the common biweekly paycheck, Des Moines, IA-based Life Care Services, an LCS company, implemented DailyPay software so that its employees could access their earned pay on demand when they wanted it. The effort led to Life Care Services taking home Gold in the Keep It Super Simple category of the Senior Living track in the 2023 McKnight’s Excellence in Technology Awards. 

“This win means we are doing our part to deliver and focus on people-centered benefits to help our team members have financial stability, clarity around their pay, and overall less stress,” said Heidi Terdal, LCS IT director. “The results we have seen confirm that and remind us to continue challenging ourselves and what can we do better to ensure our staff has what they need to provide our residents with purposeful living filled with rich experiences. Happy employees lead to happy residents.”

Since its use at Life Care Services in February 2022, the DailyPay program has received much traction and positive reviews from employees, according to the company. Just more than 7,000 employees, 38% of those eligible, have enrolled, and the company said that usage statistics are proving its success.

Twenty-three percent of employees using DailyPay, on average, stay with Life Care Services longer than non-DailyPay users, according to the company, and 58% of the users who were asked said that they have an improved opinion of Life Care Services since it started offering the on-demand pay program.

Other award winners in the Senior Living track’s Keep It Super Simple category:

  • Silver: Des Moines, IA-based LCS for its implementation of the Oracle Recruiting Cloud, part of Oracle’s Cloud Human Capital Management.
  • Bronze: Ingleside at King Farm, Rockville, MD, for the community’s Tech Help Team, made up of resident volunteers.

Read about other 2023 McKnight’s Excellence in Technology award winners in the Senior Living track on the McKnight’s Senior Living website, in the Skilled Nursing track on the McKnight’s Long-Term Care News website, and in the Home Care track on the McKnight’s Home Care website.

Sponsors of the 2023 McKnight’s Tech Awards + Summit include LifeLoop, IntelyCare, MatrixCare, PointClickCare and ShiftKey + OnShift.

To view the virtual awards presentation and recordings of the Summit webinars, visit mcknightstechawards.com (free registration required).