Sick woman at home video conferencing with doctor using digital tablet. Senior female patient having online consultation with her doctor.
(Credit: Luis Alvarez / Getty Images)

Seniors on Medicare and Medicaid with chronic medical conditions can get more access to 24/7 virtual care in their own homes, no matter what the setting, thanks to a new global telehealth platform on the market.

Chronic care management company CareTalk Health says its launch is the first chronic care telehealth platform specifically for older adults. It provides personalized comprehensive care to people aged 65 or more years, with the goal of reducing emergency department visits and bridging the gap between physicians’ appointments.

The net effect should reduce pressure on professional caregiving groups and cut the overall costs of care for providers.

“Our platform provides a bridge between doctor’s appointments for seniors and offers a way to help them effectively manage their conditions from the comfort of their home by bringing them care coordination and extra attention,” said Donnie Gross, CEO and founder of CareTalk Health, in a news release. “This attention, in turn, improves health outcomes, reduces costs, and supports Medicare’s and the US healthcare system’s goal to reduce urgent care visits and hospitalizations.”

Gross noted that millions of seniors require regular medical attention for chronic conditions, but few have access to healthcare providers who can provide them with consistent care. Through the telehealth platform, medical staff can connect and provide care to seniors in rural and underserved areas, helping to alleviate some of the healthcare disparities in those areas. 

Benefits of the telehealth platform for patients: 

  • 24/7 access to healthcare professionals
  • A dedicated healthcare team familiar with a patient’s personalized plan
  • All services covered by Medicare/Medicaid
  • State-of-the-art proprietary technology 
  • HIPAA compliance

The National Council on Aging estimates that there are 56 million Americans aged 65 or more years, 80% of whom have two or more chronic conditions. As of September, more than 65 million were enrolled in Medicare, according to the Centers for Medicare & Medicaid Services.