Want to keep your best employees? Then break these two bad habits
By
John O'Connor
Feb 16, 2017
Most organizations would dramatically trim turnover overnight by adopting a coaching mindset and eliminating annual reviews.
So you want to manage more payment risk?
By
John O'Connor
Apr 28, 2022
Always remember this about risk management: the first word.
Need more residents? Don’t forget the Vulcan salute
By
John O'Connor
May 12, 2022
The Vulcan salute means “live long and prosper,” and that’s exactly what respondents to a recent survey would like to do.
The latest findings on drinking and dementia are causing quite a buzz
By
John O'Connor
Mar 08, 2018
Here’s the problem I have with so many new studies: It seems that every one of them is soon offset by a different investigation that serves up a very different message.
Here’s one way to make visits more rewarding
By
John O'Connor
Dec 08, 2016
A senior living center in China’s Jiangsu province has found a rather unique way to increase visitors.
Going Dutch was never like this
By
John O'Connor
Jan 12, 2017
Think some ideas for improving senior living services in the United States are out there? Take a gander at what’s being proposed in Germany.
An Alzheimer’s success story that defies the odds
By
John O'Connor
May 04, 2017
I was heartened to see a recent study that actually seems to have generated measurable success in the fight against Alzheimer’s disease.
Need more funds? Here’s how to make a killing
By
John O'Connor
Apr 14, 2022
These days, senior living operators in just about every state are tapping into Medicaid payments. And more than a few players are not content to stop there.
Unapproved drugs for your terminal residents? An idea that is way overdue
By
John O'Connor
May 24, 2018
In any senior living community, there are usually a few residents who just want to die. But the rest certainly don’t. And the latter group just received a gift that potentially could help them live...
Put this on your ‘must attend’ list
By
John O'Connor
Mar 10, 2016
Any senior living operator who wants to borrow money, understand the big picture and get the latest scuttlebutt should be in Dallas right now.