From panic to poise: Mastering crisis communications and earning trust in senior living
By
Blair Burney
Sep 18, 2023
Crises can emerge from unexpected corners, leaving operators grappling for stability. A well-crafted crisis communication plan becomes essential when a situation escalates.
Crisis communication plan key to preparing for the unpredictable
By
Kimberly Bonvissuto
Aug 04, 2023
Every scenario in senior living potentially could become a crisis situation. The key to surviving is a solid crisis communication plan, according to a communications expert.
Lessons from the pandemic can help ensure caregivers’ mental health and well-being
By
Kathleen Steele Gaivin
Jul 27, 2023
Healthcare organizations’ disaster preparedness plans must include “explicit plans for supporting mental health,” say the authors of a new piece in JAMA Psychiatry.
6 keys to protecting workers from the next public health emergency: experts
By
Lois A. Bowers
Jul 05, 2023
Public health experts recently shared several recommendations for employers as well as federal, state and local agencies to protect workers should another public health emergency occur.
Deliberate actions protect senior living communities from fire, safety issues
By
Stan Szpytek
Jun 26, 2023
Fire and life safety compliance does not happen by accident in a senior living community. Ensuring a safe and secure environment of care requires the integration of fire protection and life safety systems...
Proposed federal disaster preparedness recommendations focus on senior living residents, other older...
By
Kimberly Bonvissuto
May 22, 2023
Enhancing relationships with senior living providers is one of four recommendations proposed by a federal committee advising the US Department of Health and Human Services on disaster preparedness and...
How to mitigate risk and damage in a crisis
By
John Hellerman
Michele High
Feb 27, 2023
Businesses can’t prevent every tragedy or crisis, but they can take steps can to mitigate their effects.
Southwest Airlines’ systems had a meltdown. Senior living should take note
By
Erez Cohen
Feb 02, 2023
When operators have access to best-in-class systems, they are positioned to run better businesses, retain valuable staff, and most importantly, deliver better care to residents.
The threat of lithium battery fires is real!
By
Stan Szpytek
Jan 09, 2023
As power sources for electronic equipment, appliances and devices used in senior living communities and nursing homes become more sophisticated and battery technology advances, the threat of a lithium...
Senior living fire safety requires education, cooperation, good faith: expert
By
Kimberly Bonvissuto
Jan 09, 2023
A recent series of fires in senior living communities across the country is a stark reminder that protecting residents and staff members boils down to education, cooperation and good faith, according to...