Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
An unofficial employee appreciation day
By
Lois A. Bowers
Apr 22, 2024
Tuesday was the day US News & World Report released its Best Senior Living ratings for 2024, and it also was an employee appreciation day of sorts.
The factor more important than occupancy
By
Lois A. Bowers
Oct 08, 2018
NCAL Day speakers think something other than occupancy should be operators’ top priority.
Forget the fluff: Here are the perks your staff really craves
By
John O'Connor
Jun 20, 2019
Trendy perks are popping up, but are they really the little extras your workers crave?
EAPs and other resources that senior living must put in front of its COVID-19-pressured workers
By
Glenn Day
Jul 30, 2020
With the resources to be found in EAPs, senior living and care employees will be better equipped to manage the pressures and continue to carry on.
An expensive way to offer career advice
By
John O'Connor
Nov 07, 2019
Having a terrible, horrible, no good, very bad day? John Saracino probably has you beat.
An insider’s view of the changes to the companionship law
By
Bill McPherson
Jan 14, 2016
Getting seniors the care they need and paying caregivers a fair wage are the tasks that lie before us. In an industry devoted to caregiving, a solution should be within our reach.
Immigrants and America’s healthcare labor shortage
By
Nate Hamme
Aug 30, 2021
We need our legislators to support the needed influx of qualified caregivers for the sake of our nation’s sick, elderly and disabled.
Launching a new community
By
Lori Alford
Nov 14, 2016
Opening a new senior living community can present many unique challenges, but in my 25-plus years of experience, I have found that two actions are crucial.
Our Great Place to Work journey — before and after COVID
By
Warren Spieker
Jan 11, 2021
When we created Continuing Life to support a growing group of continuing care retirement communities, we invested in being a great place to work. It took a few years of work, and we’re not perfect,...