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If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.

Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.

The biggest challenges in senior living can be addressed successfully by creating a culture of engagement for staff members and residents.

Senior living communities are succeeding with the connection dimension but still have work to do on the engagement side of the spectrum.