Michele Holleran, Ph.D., MBA

Most recent articles by Michele Holleran, Ph.D., MBA

Now is the time to reimagine a new business model for your senior living organization
Now is the time to reimagine a new business model for your senior living organization
By
Michele Holleran, Ph.D., MBA
Jan 22, 2024

Not-for-profit senior living providers are beginning to reimagine their business models, but sometimes they do not go far enough.

4 best practices to improve supervisor well-being
4 best practices to improve supervisor well-being
By
Michele Holleran, Ph.D., MBA
Dec 19, 2022

Focusing on supervisor well-being never has been more important. Here are some best practices for improving supervisor well-being.

The business case for employee well-being interventions
The business case for employee well-being interventions
By
Michele Holleran, Ph.D., MBA
Jul 11, 2022

Four stressors are compromising the well-being of the aging services workforce like never before. Here are some best practices to address each of the identified sources of burnout.

Life plan communities earn high marks from residents
Life plan communities earn high marks from residents
By
Michele Holleran, Ph.D., MBA
Apr 14, 2022

Overall resident satisfaction scores went up significantly during the COVID-19 pandemic. Although this finding may seem counterintuitive, there are plausible reasons for the positive scores.

Senior living communities must foster connection and engagement
Senior living communities must foster connection and engagement
By
Michele Holleran, Ph.D., MBA
Dec 03, 2018

Senior living communities are succeeding with the connection dimension but still have work to do on the engagement side of the spectrum.

How to ensure residents believe they have a voice on campus
How to ensure residents believe they have a voice on campus
By
Michele Holleran, Ph.D., MBA
Oct 22, 2018

Most senior living community CEOs will tell you they do an outstanding job of listening to their residents, and yet many residents still don’t believe they have a sufficient amount of input in decisions...

Creating a culture of engagement in senior living
Creating a culture of engagement in senior living
By
Michele Holleran, Ph.D., MBA
Jul 24, 2017

The biggest challenges in senior living can be addressed successfully by creating a culture of engagement for staff members and residents.

Prepare now for the coming shift in resident engagement
Prepare now for the coming shift in resident engagement
By
Michele Holleran, Ph.D., MBA
Sep 06, 2016

If offering an extensive variety of activities is your idea of resident engagement, think again. New research identifies four key dimensions of engagement.