In a year dominated by the coronavirus, it’s not surprising that COVID-19 popped up more than once as a topic of our most-read columns of 2020 when we examined analytics related to website visitors,...
Nothing magical about Disney’s wage ruling
By
John O'Connor
Mar 23, 2017
What does a recent Labor Department ruling against the Walt Disney Co. have to do with your senior living organization? Hopefully, not a thing.
Want to be happier at work? Socialize more
By
John O'Connor
Dec 14, 2017
One of the odd quirks of senior living is that it is full of happy workers and unhappy residents.
Want to keep your best employees? Then break these two bad habits
By
John O'Connor
Feb 16, 2017
Most organizations would dramatically trim turnover overnight by adopting a coaching mindset and eliminating annual reviews.
Look who’s offering advice on tough labor questions
By
John O'Connor
Jun 29, 2017
A new announcement from the Department of Labor comes as welcome news.
Two new developments that might give senior living operators labor pains
By
John O'Connor
Apr 26, 2018
Two entities outside this sector just got seriously slapped for dubious labor practices. Wise senior living operators would do well to take a lesson or two here.
You want better workers? Maybe it’s time to rethink a few things
By
John O'Connor
Aug 23, 2018
If your monetary options are limited, then how do you sweeten the proverbial pot?
Senior living has way too many Marias
By
John O'Connor
Sep 13, 2018
I met Maria in a coffee line. We both work in senior living, but our day jobs hardly could be more different.
Getting that elephant in the room to start dancing
By
John O'Connor
May 05, 2016
While some senior living operators are cursing the darkness, other innovative ones are trying to light a candle to address the biggest challenge facing the industry.
What about your non-hiring policies?
By
John O'Connor
Oct 19, 2017
When it comes to bringing on people with a criminal past, senior living organizations can find themselves in a real bind.