Tuesday was the day US News & World Report released its Best Senior Living ratings for 2024, and it also was an employee appreciation day of sorts.
Pinnacle achievements
By
John O'Connor
Mar 21, 2024
The second annual McKnight’s Pinnacle Awards celebration takes place this evening in Chicago. And what a night it promises to be.
Are you ready for the 10-person challenge?
By
John O'Connor
Mar 09, 2023
“Every single one of us needs to be sure we have at least 10 people who stand on our shoulders,” Bob Kramer said Tuesday in accepting the inaugural Career Achievement Award of the McKnight’s...
Senior living’s grand illusion needs a reality check
By
John O'Connor
Dec 02, 2021
Senior living suffers from a grand illusion problem. Even in 2021, many of its practitioners insist it is primarily in the hospitality — rather than the healthcare — sector.
The factor more important than occupancy
By
Lois A. Bowers
Oct 08, 2018
NCAL Day speakers think something other than occupancy should be operators’ top priority.
Is all of senior living embracing a medical model?
By
Lois A. Bowers
Oct 14, 2019
“How many of you still believe you only provide hospitality?” When Juniper Communities founder and CEO Lynne Katzmann posed that question to the approximately 260 people attending NCAL Day on Sunday,...
It shouldn’t be a license to kill
By
John O'Connor
Nov 18, 2021
Introducing the Dumber Than A Box of Rocks Award. This ignoble prize recognizes leaders who flagrantly ignore the fact they are supposed to be in the caregiving field.
One way to give people with dementia a chance to lead fuller lives
By
Jennifer Brush
Sep 11, 2017
With the number of people in whom dementia is diagnosed growing at alarming rates, the need for effective memory care programs is more important than ever. One international program combines dementia care...
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Operators using telehealth, live-streaming, video-chatting in this time of COVID-19
By
Lois A. Bowers
Mar 16, 2020
Senior living operators today have much more sophisticated technology at their disposal than did their predecessors, and they’re putting that technology to good use to help ensure the health and safety...