Start your disaster communications plan with a reliable network
By
Stacy Hale
Apr 04, 2019
Hurricanes along the coast, tornadoes in the Midwest, wildfires in California — natural disasters are growing in scale and frequency. Communication is critical.
A bright spot in an otherwise grim weekend
By
Lois A. Bowers
Jan 22, 2018
During a weekend in which the federal government shutdown dominated the news, a bright spot emerged when Atria Senior Living residents and employees wished actress Kristen Bell good luck hosting Sunday...
6 tips for effective crisis communication
By
Courtney Malengo, APR
Nov 27, 2017
In senior living, we have plans to mitigate disasters, address corporate compliance, handle elopement and assure quality. What plans do we have in place for crisis communication and reputation management?
Senior living operators may be in for a very unpleasant surprise
By
John O'Connor
Nov 02, 2017
You may not be terribly concerned that federal lawmakers are looking into recent deaths in a Florida nursing home. But this inquiry could blossom into something that affects senior living operators in...
A new top concern for assisted living operators?
By
Lois A. Bowers
Oct 23, 2017
New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health...
When disaster preparedness pays off
By
Rick Kamminga
Oct 16, 2017
With advance planning and masterful execution, the Watermark Retirement Communities team was able to care for residents and create an environment where they thrived, even in the midst of Hurricane Irma....
Irma, Harvey show how senior living exemplifies ‘family’
By
Lois A. Bowers
Sep 11, 2017
The appropriateness of this year’s National Assisted Living Week theme, “Family is Forever,” is evident as the senior living industry recovers from Hurricane Harvey and faces Hurricane...