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Recent advances in artificial intelligence, or AI, offer a way to help prevent lonely deaths and proactively identify potential long-term issues.

When it comes to the bottom line, more than a few senior living operators now find themselves hitting rock bottom.

How is it that in my 11 years of writing about the long-term care profession, which has been talking about the coming “silver wave” of baby boomers all that time (and more), I don’t recall ever hearing...

The next generation of senior consumers will be more discerning about how and where to spend their money — and in their definition of value.

The senior living industry faces challenges in effectively capturing resident data, leading to inefficiencies, missed opportunities and potential resident churn. Within these challenges, however, lies...

As senior living community leaders look for ways to serve and foster deeper connections with residents and their loved ones, three engagement strategies have proven highly successful.

Here is what we know to be true about automation implementation — what works, what doesn’t work and where you can save time, effort and money.

I would like to challenge those of us in senior living to address and eliminate the frustrating, time- and resource-wasting trend of ghosting.

A robust exchange during a recent McKnight’s Veteran VIP Conversation during the 2024 McKnight’s Pinnacle Awards left me with two distinct take-aways.

The future of human resources may not be what it used to be, but it still could be bright for the right individuals.