During a Wednesday Forum, some of the best leaders in the business shared some much-needed advice and insight. Here are a few choice cuts.
Pandemic highlights value of senior living for adult children, leaders say
By
Lois A. Bowers
May 11, 2020
One of the positive effects arising from this pandemic, some industry leaders say, is a growing appreciation of senior living among people whose parents are the age of prospective residents.
How to communicate about coronavirus and quell fear
By
Courtney Malengo, APR
Mar 12, 2020
Your community is about to go on trial in the court of public opinion. Here are some tips to communicate before and after COVID-19 cases are detected, to ensure that you are positioned to weather the storm.
Let’s celebrate the accomplishments of women in senior living
By
Lois A. Bowers
Jan 07, 2019
Women are no strangers to senior living, working at every level. Now McKnight’s has introduced a new awards program to recognize their contributions!
Several ways exist to increase your organization’s LGBT cultural competency
By
Lois A. Bowers
Jun 18, 2018
Senior living communities can express or strengthen their support for issues of importance to lesbian, gay, bisexual and transgender older adults through training and other means. A new ad will be a conversation...
A new top concern for assisted living operators?
By
Lois A. Bowers
Oct 23, 2017
New contenders are challenging staffing as the issue most top-of-mind for senior living operators, according to participants in a panel discussion at the Oct. 15 NCAL Day that preceded the American Health...
When the going gets tough, the tough do something
By
Lois A. Bowers
Oct 16, 2017
Senior living operators can learn a lesson from the communication efforts of Mandalay Bay Resort and Casino and the American Health Care Association / National Center for Assisted Living in advance of...
Irma, Harvey show how senior living exemplifies ‘family’
By
Lois A. Bowers
Sep 11, 2017
The appropriateness of this year’s National Assisted Living Week theme, “Family is Forever,” is evident as the senior living industry recovers from Hurricane Harvey and faces Hurricane...
ADA compliance: Will you be the next one sued?
By
Lois A. Bowers
Jul 24, 2017
The country’s largest senior living provider recently was threatened with a class action lawsuit accusing the company of violating the Americans with Disabilities Act at its communities. Here’s...
First impressions: Little things can mean a lot
By
Lois A. Bowers
Dec 12, 2016
I spent some time at a senior living community at the invitation of the Where You Live Matters campaign and realized that seemingly small things can add up to a memorable first impression for prospective...