Victory in assisted living case does not mean providers can turn a blind eye to harassment of workers
By
Jennifer Long
Neville M. Bilimoria
Jun 03, 2024
Despite a recent court ruling, failure to take action in defense of staff members in the face of verbal abuse could cause substantial liability for operators.
Why pricing transparency in crucial in senior living
By
Lynne Moore
Apr 15, 2024
The next generation of senior consumers will be more discerning about how and where to spend their money — and in their definition of value.
Embracing innovation connects staff and families to what matters most
By
Prentice O. Lipsey
Dec 04, 2023
CHI Living Communities has embraced innovation to meet the needs of a growing segment of savvy older adults, connecting them with their families and our care team through the use of smart home devices.
More than words, but also words
By
Lois A. Bowers
Oct 31, 2022
It seems to me that continually referring to 50-year-olds as older adults is one way to make them feel old and convince others that they are old.
Hooray, another staffing nightmare
By
John O'Connor
Jan 11, 2024
The Labor Department isn’t out to make the lives of senior living operators miserable. But some days, it can sure feel that way.
Senior living’s elephant in the room
By
John O'Connor
Oct 13, 2022
Let’s finally say the silent part out loud: assisted living is a healthcare player. To pretend otherwise is to deny reality.
Keeping senior living residents safe with video and audio analytics
By
Paul Baratta
Sep 15, 2022
Typically thought of as strictly security technology, today’s surveillance devices are proving that they go far beyond traditional “security” applications, contributing to overall resident safety...
Solving clinical, economic problems related to heavy adult incontinence in senior living communities
By
James Bogner, PhD, MBA, MA
Aug 04, 2022
Preliminary research into heavy absorbency adult incontinence briefs/pull-ons shows promise in addressing clinical and economic issues in senior living.
What senior living can learn from the Southwest Airlines debacle
By
Lois A. Bowers
Jan 17, 2023
Southwest’s system meltdown in late December is the stuff of business leaders’ nightmares, but the senior living field can learn from the airline’s mistakes, Bob Kramer says.
Senior living trends, challenges to watch in 2023
By
Lynne Moore
Dec 05, 2022
Things are improving, but in 2023, issues still will need to be addressed.