Staff turnover in assisted living has changed little for many providers over the past 12 months, according to findings in the “2023-2024 Assisted Living Salary & Benefits Report,” published by Hospital & Healthcare Compensation Service.
More than half (52.5%) of the respondents to the annual survey indicated that staff turnover had stayed the same year over year, whereas 15.3% said that turnover had increased from the prior year, and 32% said that turnover had, in fact, decreased.
Those findings are similar to the responses in 2022, when 29.9% said that turnover had increased in the past year, 51.21% indicated that turnover had stayed the same, and 22.8% indicated that turnover had decreased.
The 2023-2024 report indicated that the greatest turnover occurred among resident assistants / personal care assistants (47.1%). Among other direct care workers, certified nursing assistants (41.8%) ranked second in turnover, followed by licensed practical nurses (38.6%) and registered nurses (34.7%). The turnover rates for dining services staff (43.1%) and medication aides (34.6%) also appeared relatively high. Turnover across the board was comparable to last year’s results, however.
Top-level executives (25.2%) and administrative support staff positions (30.5%) were less likely to experience turnover, according to the data.
Approximately half (51.1%) of the respondents indicated that they would be hiring new employees in 2024. The remaining 48% said they expect to keep the status quo.
The 250-page report, now in its 26th year, is available for purchase on the HCS website. It covers 20 management and 30 non-management positions and is published in cooperation with LeadingAge and supported by the National Center for Assisted Living.
A total of 961 assisted living communities participated in the study, providing data on more than 63,000 employees. Data are current as of October.
For additional coverage of the report, see McKnight’s Senior Living.
