Overall turnover in assisted living down

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Turnover was highest among dining services workers, the survey found. (Photo by John Merkle)
Turnover was highest among dining services workers, the survey found. (Photo by John Merkle)

Overall turnover in assisted living is down from last year, but it is up for some positions compared with last year, according to the 20th annual “Assisted Living Salary & Benefits Report,” released Wednesday by the Hospital & Healthcare Compensation Service.

Data reflect the 12 months ending in October.

Turnover across all positions declined from the 34.96% in last year's survey to 31.71% this year. When asked “How has overall turnover changed in the past 12 months?” 47.16% of the 282 survey participants who answered the question said they thought it had stayed the same, 43.26% said it had increased, and 9.58% said it had decreased.

Retention of dining services workers was the most difficult, and it was the easiest among top-level executives.

Compared with the previous year, turnover was down among top-level executives, marketing staff, registered nurses, licensed practical nurses, resident assistants/personal care aides, medication aides. It was up among certified nurse aides and workers in dining services and environmental services, however. See the table for additional information.

The full report includes responses from more than 600 assisted living communities. They provided compensation data related to more than 37,000 employees in 20 management and 29 nonmanagement positions nationwide. Data are reported according to for-profit and not-for-profit status, revenue size, unit size, state, county and geographic region. Also covered are 18 fringe benefits, turnover rates by department and projected salary increases for 2018.

The publication is available for $350, or $275 for members of LeadingAge or the National Center for Assisted Living.

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